Product Design Lead
Sniffspot
Nov 2020 - Feb 2023 (2 years 4 months)
Developed the design function from the ground up, establishing processes, rituals and an efficient Figma design system with 50+ components. Led and coached 2 external designers. Designed and interpreted A/B tests with hypotheses based on qualitative and quantitative research, resulting in 41% more guests, 64% more hosts, and 82% fewer refunds. Ran user interviews, usability testing and surveys to shape a user-driven roadmap for web and app experiences, contributing to 300% YoY revenue growth for two years. Improved cross-functional collaboration through team building workshops and asynchronous processes using Notion, Miro and Figma, resulting in notably faster design and development cycles.