Customer Relations Manager
Zeeba Automotive
Jul 2018 - Nov 2020 (2 years 5 months)
As a Customer Relations Manager, I was responsible for overseeing customer interactions and ensuring a high level of satisfaction across all touchpoints. My role involved managing a team dedicated to enhancing customer experiences and implementing effective strategies to address client needs. I utilized my expertise in enterprise resource planning (ERP) to streamline operations and improve process optimization, which contributed to increased efficiency in service delivery. Additionally, I developed and executed marketing strategies that aligned with customer feedback, driving sales growth. While my primary focus was on customer relations, I also engaged in legal services management by filing legal documents in California for the Can Rental,
