Driven, resourceful, and unapologetically hands-on — I'm a seasoned insurance professional with over 13 years of industry experience spanning management, claims adjusting, and licensed sales. I started my career as an entry level customer service agent, quickly advancing into leadership roles that demanded team supervision, training, payroll management, and rolling up my sleeves to serve alongside my staff in client outreach and inbound support. Eager to broaden my horizons, I transitioned into the insurance sector as an entry-level claims adjuster, mastering policy mechanics and coverage applications from the ground up. I built my expertise handling complex losses, including fire, theft, total loss, and casualty, and earned my insurance license to move into a client-facing sales role — a space I've thrived in for over six years. Whether I'm closing policies, advocating for clients, or challenging outdated norms, I bring a passionate commitment to transparency, ethical service, and operational integrity. Born and raised in Colorado but shaped by travel across the country, I draw on my experiences with diverse cultures to build authentic, respectful relationships with clients and colleagues alike.