Augusto Gómez Rosati

Augusto Gómez Rosati

About

Detail

Program manager
Argentina
Contact Augusto regarding: 
work
Full-time jobs
Starting at ARS170k/month ~BlueUSD110/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Learnlight
    Program coordinator
    Learnlight
    Mar 2022 - Current (4 years 8 months)
    - Implementation and management of courses. Provide customer support. Reporting on key performance metrics. Manage the life-cycle of training requirements with clients.
    - Communicate on a regular basis with clients and learners through the duration of training and coordinate with other teams.
  • ToursByLocals
    Team leader
    ToursByLocals
    Sep 2019 - Feb 2022 (2 years 6 months)
    - Coordination of teams in 4 different time zones. Evaluation and reporting of high priority bookings and situations.
    - Follow up and resolution of complex or unusual situations. Quality control and team development. Interview new candidates and make hiring suggestions.
  • ToursByLocals
    Tour connection specialist (TCS)
    ToursByLocals
    Oct 2018 - Aug 2019 (11 months)
    - Manage bookings payments and cancellations. Support guides with website issues, and during tours.
  • W
    Senior operations specialist
    Wanderlust Expediciones/
    Apr 2015 - Sep 2018 (3 years 6 months)
    - Concierge service for travelers – Sales, client management, customer service.
    - Assignation of services and coordination of guides. Travel documents: Personalize travel documents for the needs of individual passengers, as well as groups (Welcome letters, itinerary, vouchers) Daily reconfirmation of services with hotels, airline
  • American Express
    Hoteldesk specialist
    American Express
    Sep 2010 - Nov 2014 (4 years 3 months)
    - Offline hotel bookings, and associated services. (i.e. dinner, transfers) billing & accounts payable. Billing accounts openings with new hotels, and maintenance of commercial relations with existing hotels.
  • Despegar
    Consultor de viajes
    Despegar
    Dec 2008 - Dec 2009 (1 year 1 month)
Education verified_user 0% verified
  • Universidad de Morón
    Degree in Tourism.
    Universidad de Morón
    Jan 2003 - Jan 2008 (5 years 1 month)