Audi Alexandre Rocha Mairena

Audi Alexandre Rocha Mairena

About

Detail

Managua, Nicaragua

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Elevate Teams
    Recruiting assistance public Remote experience
    Elevate Teams
    Mar 2026 - Sep 2026 (7 months)
    ● Conducted candidate calls and scheduled interviews.
    ● Completed candidate forms and maintained records.
    ● Provided administrative support to the recruiting team.
  • Nintendo
    Customer Support
    Nintendo
    Nov 2024 - Jan 2026 (1 year 3 months)
    • Provided customer support for Nintendo products, including consoles, digital content, memberships, and in-game purchases.
    • Assisted consumers with account-related changes and updates while ensuring accurate information.
    • Handle escalated cases through a CS2/consultation line collaborating as a supervisor to ensure resolution.
  • S
    Health Assistance
    Saferide
    Oct 2023 - Nov 2024 (1 year 2 months)
    • Coordinated non-emergency medical transportation for members, ensuring timely and accurate scheduling.
    • Assisted members with understanding insurance benefits and health care coverage.
    • Managed sensitive patient information in compliance with HIPAA regulations.
  • Amazon
    Customer Service Representative
    Amazon
    Jan 2023 - Oct 2023 (10 months)
    • Provided customer support by identifying issues and offering effective solutions.
    • Managed a positive, supportive environment.
    • Assisted consumer with account issues, package problems, and Amazon subscription.
Education verified_user 0% verified
  • V
    Elementary and High School
    Verbo Christian School
    Jan 2017 - Jan 2021 (4 years 1 month)
  • V
    Primary School
    Verbo Christian School
    Jan 2010 - Jan 2016 (6 years 1 month)