Anna Ucelli  new_releases

Systems Engineer with 20+ years of experience in planning, coordination and control of development, and implementation of IT projects in the Telecommunications (Cantv Company) sectors and management to guarantee the operational availability of the applications that provide the services of Sales, Procurement of Products, Operation, Billing and Collection of the company. Domain of the operative processes corresponding to customer service areas (sales and post-sales), provision of voice and data services, billing of products and services for residential, legal and public institutions, collection processes in commercial offices, authorized agents and online banking. Extensive experience in administration, supervision, coordination, evaluation of internal work teams and with external suppliers.