Atziry Mayen
About
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Bachelor of Science in International Relations
Jalisco, Mexico
Résumé
Jobs
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Bilingual Carrier Relations ClerkArrive LogisticsSep 2024 - Current (1 year 10 months)Detail-oriented Carrier Relations Clerk with a proven track record of delivering exceptional customer service, resolving billing exceptions efficiently, and supporting cross-functional initiatives. Highly skilled at navigating multiple systems, tracking complex issues, and representing the company brand with professionalism and transparency. Seeking to leverage strong organizational, communication, and problem-solving skills into the Carrier Relations Specialist role. Investigates and resolves billing exceptions across NetSuite, Transflo, and TriumphPay, ensuring payment accuracy while reducing discrepancies. Averages 200+ weekly load approvals with consistent improvement on approval rates. Delivers exceptional customer service while managi- BAdministrative CoordinatorBottle Bus ChicagoJan 2021 - Jan 2024 (3 years 1 month)Excelled in managing daily operations for a leading Chicago party bus company, overseeing client relations, financial records, scheduling, and social media strategy with precision and efficiency Coordinated over 150 weekly bookings by managing executive calendars, scheduling rides, and serving as the primary liaison between staff and clients Processed quotes, prepared contracts, and maintained transparent communication on pricing, policies, and rental logistics. While also providing administrative support including drafting correspondence, managing travel arrangements, and maintaining inventory of supplies, beverages, and vehicle maintenance schedules Managed and created social media content across Facebook, TikTok, and Instagram using Canv
- Hostess, Waitress, BartenderCalifornia Pizza KitchenJan 2017 - Jan 2022 (5 years 1 month)Progressed from Hostess to Waitress and Bartender in a high-volume restaurant environment, demonstrating exceptional guest service, adaptability, and problem-solving skills Welcomed and managed seating for over 16,000 weekly guests, ensuring smooth operations through strong communication and organizational abilities, while proving to be efficient and attentive to table service, consistently exceeding guest expectations in a fast-paced, high-pressure setting Achieved bartender certification, mastering mixology principles and enhancing profitability through expert beverage service and deep knowledge of food and beverage operations Recognized for independently resolving guest concerns and maintaining a focus on delivering outstanding customer
Education
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- IInternational Relations DegreeITESOAug 2018 - Jan 2024 (5 years 6 months)
- LHigh School DiplomaLoyola AcademyAug 2014 - Jan 2018 (3 years 6 months)