Atul Jain Senior product manager

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Senior Product Manager

HT Digital Streams

Jan 2022 - Aug 2022 (8 months)

• Handling a team of Developers/QA's/UI-UX Designer to implement Customer facing projects • Implementing Agile workflow/Methodology, creating User stories, backlog prioritization, sprint planning • Implementing workflows in Salesforce Opportunities Module • Integrating Salesforce with SAP (Finance)/ DFP (Digital Advertisements) / Aquira (Radio Advertisements) / CMS tools • Implementing Adtech (Advertisement Tech) at Hindustan Time one of the leading Newspaper company in India • Handling Customer Portal wherein Customers can login and download their Invoices/Proof of delivery/See Customer related information

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Product Manager

ZIPLOAN

Dec 2020 - Jan 2022 (1 year 2 months)

• Creating User journeys for both internal and external users for quicker loan disbursements • Handled a team of APM's for Sales/Pre-Sale/Credit part of the journey • Worked in 15 day spring cycle for timely releases • Handling Inhouse CRM (workflows) for Internal Users • Defining Roadmap for Financial products – Tech integration such as Line of Credit/Term Loans • Implemented Progressive Dialer for inhouse call centre Team • Revamped Ziploan Website with CRM integration of leads and Customer Service • Implemented CIBIL score check against customer and providing the best ROI's/Products

Product Manager

IIFL

May 2019 - Dec 2020 (1 year 8 months)

• Understood consumer need's and behaviour through extensive research, customer feedback analysis to implement DIY flows, improved Customer Service (Ticket Creation), decreased FTE count • Gathered business requirements, made BRD's , designed Use cases, User stories, Flow diagrams • Designed Customer facing Websites/ Applications/ Web Portals / Chatbots / WhatsApp Chatbots • Defining Product Roadmap and drive the Product Development in an analytical and structured way across platforms (web, mobile) • Collaborated with UI Team to produce wireframes, designs, HTML's for development Teams • Perform UAT Testing for enhancements, features, products to produce final product (Go-Live) • Implemented Call Centre Automation for Customer Servic

Business Analyst

Capgemini

Jun 2017 - May 2019 (2 years)

• Digital Strategy and Transformation across Unilever (FMCG) • Data visualisation using Tableau, Excel, PowerBI • Process mapping and analysis of improvement areas • Agile modelling by creating different tools across Unilever • Implementing RPA across financial processes in Supply chain Analytics • Use of UI Path, Automation anywhere, Blue Prism to implement RPA • Pre-sales activities across European region of Unilever • Creating presentations, pitching to client to get more and more processes from Unilever • Developing insights in terms of cost saving • Analysing functional requirements and translating the processes in simpler terms • Process re-engineering to reduce costs and improve efficiency

Summer Intern

EYT

Apr 2016 - Jun 2016 (3 months)

• Market research/ industry analysis, company profiling, market sizing doing both qualitative and quantitative research across Oil and gas upstream market in India • Identifying and analysing the companies that are in the upstream sector majority public sector firms • Identifying potential M&A's that can occur in the various segments of the upstream market • Analysing other sectors of oil and gas market like midstream and downstream • Market sizing education sector in K-12 market • Analysing competitors direct and indirect • Researching the data using primary as well as secondary researches • Creating Swot analysis, analysing market landscape across the education sector

Atul Jain

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Atul Jain