Engineer technical Support level 3
CSS Corp
Jan 2021 - Current (5 years 10 months)
- Manage phone lines, routing, creation of AA, HG, and so on.
Linux understanding and bash knowledge
• Firewall understanding and security knowledge.
• Helped supervisors, agents to troubleshoot physical phones & firmware using Linux bash.
• Monitori
Manage phone lines, routing, creation of AA, HG, and so on.
•Linux understanding and bash knowledge
•Firewall understanding and security knowledge.
•Helped supervisors, agents to troubleshoot physical phones & firmware using Linux bash.
•Monitoring and troubleshoot VeloClouds & servers for multiple companies.
•Manage routers, modems and internet service for several companies.
•Linux bash Ubuntu & RedHat.
•Helped new employees
