Asim Razvi

• Certified ServiceNow Developer with 9 years of experience delivering enterprise solutions across ITSM, ITOM, HRSD, ITAM, CSM, FSM, SecOps, and CMDB. • Built responsive Service Portals with custom widgets and real-time dashboards using HTML, CSS, JavaScript, and AngularJS to improve user experience and self-service adoption. • Collaborated with junior developers and Business Analyst with different modules of Service Now including HRSD, ITSM, ITOM, CMDB, FSM. • Designed and automated end-to-end workflows using Flow Designer, Workflow Editor, Business Rules, and advanced scripting, reducing manual tasks and accelerating resolution times. • Strong background in CMDB, Discovery, and Service Mapping aligned with CSDM, ensuring accurate data, visibility, and impact analysis for IT operations. • Experienced in mentoring teams and promoting upgrade-safe, agile development practices to ensure long-term platform growth and stability. • Skilled in administration, security, and configuration, including access controls, update sets, and domain-separated environments to ensure scalability and compliance.