Francis ASHTON Brown
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Francis ASHTON Brown

Francis ASHTON Brown  new_releases

About

Detail

SENIOR IT SYSTEMS ADMINISTRATOR Performance-driven management IT professional with over 20 years of experience working in fast-paced environments leading, plan
Naples, FL, USA

Contact Francis regarding: 

Flexible work
Starting at USD40/hour

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • DXC Technology
    Senior Site Services Engineer.
    DXC Technology
    Mar 2019 - Jul 2020 (1 year 5 months)
    - Within the family, there is a range of technical and managerial customer on-site functions for DXC Technology clients like Pfizer, MGM Studios, and Microsoft. - The family of jobs is focused on managing the onsite delivery of software services, pre-sales, post-sales, or service delivery support, installation, and configuration for customer environments. - The jobs solve various business systems, networking, and application problems for standard industry servers, specialized or complex clustered environments. - Delivery of reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. - Provided direct post-sales systems on-site technical collaboration and support for reactive and proact
  • eMaint Enterprises
    IT Manager and Computer Systems Support.
    eMaint Enterprises
    May 2016 - Dec 2018 (2 years 8 months)
    - Served as the SME of IT operations as the company transitioned over to the Fluke network after being acquired by Fluke a Fortive company - Developed, implemented, and maintained policies and procedures related to the deployment and maintenance of the organization’s Information Processing Systems. - Ensured proper functioning of all Information Processing Systems (network, computer equipment, hardware, and software) and performed and/or oversaw all necessary upgrades - Managed daily performance and availability of the organization's Information Processing Systems including lite Cloud support, Rackspace. - Analyzed all company Information Processing Systems and recommended upgrades/changes to meet the organization’s current and future IT ne
  • Hertz
    Associate Manager, Application Administration, and Support: Siebel, Salesforce.
    Hertz
    Oct 2000 - May 2016 (15 years 8 months)
    - Provide support on the Siebel instance to all Hertz /HERC Marketing, Sales, Travel, and Insurance replacement users globally. - Managed and maintained Development Servers, Test Environment Servers, Pre-Prod Servers, and Production Environment Servers. The application had approximately 2000 users worldwide and 1000 remote users, approximately 1000 to 1500 concurrent users. - Build and globally deployed Seibel Remote and Siebel Sync software packages via LANDesk. - Implemented software patches and quick fixes in the current environment as recommended by Oracle support. - Salesforce.com user Administration, CRM while migrating to Siebel CRM. - Run queries, prepare and send out Siebel system usage reports The Hertz Equipment Rental Division
Education verified_user 0% verified
  • C
    Electronic Technology/Computer Repair
    Computer Processing Institute Paramus NJ
    Feb 1990 - Jul 1991 (1 year 6 months)