Ash Radhakrishna

Ash Radhakrishna

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Vice President, Quality Assurance
San Diego, California, United States

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Résumé


Jobs verified_user 0% verified
  • Hero Digital
    Vice President Quality Assurance
    Hero Digital
    Mar 2024 - Current (2 years 8 months)
  • Hero Digital
    Senior Director Quality Assurance
    Hero Digital
    Feb 2022 - Mar 2024 (2 years 2 months)
    -Participate in business development activities by proposing technical solutions, helping with pitch work and defining the level of effort to achieve them for delivering a well-tested solution
    -Passion for excellence with the ability to inspire others to the highest standards through leading by example
    -Develop strategic plans for expanding on/offshore and nearshore testing teams to ensure shared objectives and vision are met
    -Build and lead a team of high performers through coaching and career development who became future leaders and multipliers
    -Work with EX to recruit and retain talent and be the ambassador of the company's corporate identity through words and actions
    -Help to define a staffing strategy across m
  • Hero Digital
    Director QA
    Hero Digital
    Jun 2021 - Feb 2022 (9 months)
    -Provide QA Management experience across multiple projects, off-shore and in-house.
    -Represent QA as a strong advocate with experience in implementing and shaping the company’s QA processes and strategies, Continuous Improvement and industry-recognized Best Practices.
    -Built and maintained relationships with various departments and clients by giving presentations about the economics of software quality and the importance of shifting left in testing. This collaboration to bridge gaps to enhance quality earlier in the project lifecycle created great synergy internally and with clients
    -Worked with design and development teams to create filters to prevent and measure defect leaks at every stage of the process. The percentage o
  • Vistage Worldwide Inc
    Director QA
    Vistage Worldwide Inc
    Apr 2018 - Jun 2021 (3 years 3 months)
    Led organizational shift from reactive QA to proactive QA by addressing issues, disseminating best practices to all stakeholders; integrated quality management into software development for service-oriented microservices platforms. Developed and implemented a quality improvement roadmap; managed E2E delivery and QA for 30+ projects. Increased testing efficiency by analyzing and removing bottlenecks; improved the relationship between development and testing. Built and maintained automated frameworks, defined CI/CD practices. Mentored 18 dispersed QA team members, liaising between off- and on-shore teams.

    Quality Improvements:
    -Revamped the SDLC by introducing an Agile approach instead of Waterfall; identified and corrected
  • Zego
    QA Manager
    Zego
    Oct 2012 - Apr 2018 (5 years 7 months)
    Implemented a QA process as the company’s sole testing resource upon hire. Introduced CI/CD and automation tools, including Jenkins and Selenium WebDriver, for a Linux, Apache, MySQL, and PHP (LAMP) platform; supported platform stability and scalability. Integrated 250+ tools with the automation suite. Conducted root cause analyses and rollback strategies.

    Quality Improvements
    -Reduced production defects by ~85% by tracking the defect ratio and identifying ways to improve quality. Met key targets by implementing test automation throughout the SDLC.
    -Enabled multimillion-dollar client retention by overhauling the SDLC and obtaining PCI Level One compliance. Generated new revenue-growth opportunities by meeting key clie
  • N
    Lead Software Test Engineer
    Networkfleet Inca Verizon company
    Oct 2009 - Nov 2012 (3 years 2 months)
    Performed use case review, tested design, and conducted development review sessions as QA SME. Improved software development and SQE team collaboration. Boosted quality of deliverables through coaching of Agile user story development with clear acceptance criteria; gathered software requirements and managed design collaboration and deliverable verification.

    -Rapidly gained promotion to Lead Software Test Engineer by taking the initiative to address process gaps; increased efficiency and team utilization by preventing duplication of efforts and creating QA and development checklists.
    -Tested and signed off on 12,000 test cases for project with GE Telematics. Ensured testing was completed within 2 years by collaborating with
  • Hewitt Associates
    Setup Configuration Analyst
    Hewitt Associates
    Jan 2007 - Sep 2009 (2 years 9 months)
    -Demonstrated extensive knowledge and skill in configuring/coding and testing the Hewitt’s proprietary system.
    -Worked on very high time and data sensitive projects and delivered all the test cases and test data after having the defects resolved and re-tested on time.
    -Performed complex manual calculations/testing to check the accuracy of the system and escalated issues that needed immediate attention.
    -Extensive multiple client knowledge and ability to efficiently handle multiple clients at one time.
    -Applied SDLC Methodology and communicated with team members and Systems Analysts and Lead System Analysts efficiently and effectively on time to get the defects resolved.
    -Reported and tracked defects/issues to a reso
  • P
    Systems Debugging and Test Engineer
    Pace Technology
    Apr 2003 - Oct 2006 (3 years 7 months)
    Analysis, debugging, testing, systems testing, systems implementation and documentation for the clients using C,C++/Unix and Linux
Education verified_user 0% verified
  • University of California San Diego  Rady School of Management
    Leadership Certificate, Business Administration and Management, General
    University of California San Diego Rady School of Management
    Jan 2019 - Dec 2019 (1 year)
    Skills: Leadership Development · Software Quality Assurance
  • UC San Diego Extended Studies
    Software Quality Assurance Management Certificate
    UC San Diego Extended Studies
    Jan 2017 - Dec 2018 (2 years)
    Skills: Leadership Development · Software Quality Assurance
  • RV College of Engineering
    Master of Computer Applications - MCA
    RV College of Engineering
    Skills: Leadership Development · Software Quality Assurance
  • M
    Bachelor's degree, Accounting and Finance
    Mount Carmel College
Projects (professional or personal) verified_user 0% verified