A

Ashly Gómez

About

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Quintana Roo, Mexico

Timeline

work
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school
Education

Résumé

Jobs verified_user 0% verified
  • Aventus LLC
    Costumer Service Agent
    Aventus LLC
    Oct 2025 - Current (9 months)
    • Provide customer support via chat and email. • Manage orders, inquiries, and issue resolution using Shopify. • Maintain high service standards while handling multiple requests in a remote environment.
  • R
    E-Concierge
    ROSEWOOD MAYAKКОВА
    Mar 2023 - Feb 2025 (2 years)
    • Managed guest reservations, activities, and personalized experiences. • Provided service in English and Spanish to international guests. • Coordinated with multiple departments to deliver memorable experiences.
  • R
    Restaurant Reservations Specialist
    ROSEWOOD MAYAKКОВА
    Jul 2022 - Feb 2023 (8 months)
    • Handled reservations for resort dining outlets. • Assisted international guests via phone and email. • Supported the concierge team in coordinating premium gastronomic experiences.
  • R
    Pastry Assistant
    ROSEWOOD MAYAKКОВА
    May 2019 - Feb 2022 (2 years 10 months)
    • Prepared fine pastries, desserts, and amenities. • Designed dessert tables for luxury events and pop-up activations.
Education verified_user 0% verified
  • Universidad del Valle de México
    Bachelor's Degree in Gastronomic Business Administration
    Universidad del Valle de México
    Jan 2014 - Dec 2018 (5 years)