Ashley Smith

ADMINISTRATIVE ASSISTANT

Apple

Aug 2020 - Current (6 years 1 month)

Management of AOUs (Apple Owned Units) for all existing employees in group (over 1000), as well as new hires joining our team. This also includes breakage and refresh equipment requests— Spanning across North America (California, New York, Texas, Canada) • Inventory of equipment across multiple storage rooms and buildings in Austin • Calendar management of multiple executives • Facilities requests for Santa Clara Valley, Austin and New York locations

RECRUITING COORDINATOR

Apple

Oct 2017 - Aug 2020 (2 years 11 months)

• Support of 8 high volume recruiters, hiring for both HWE/SWE and project management, all based in Cupertino, spanning many business groups such as Apple Media Products, iTunes, Apple Pay, etc • Support of hundreds of hiring managers, often speaking by email, text and phone calls daily to involve in team availability issues or needs for the presentations/interviews--Great relationship with all of them and have been positively reviewed by many • Scheduling of 25-40 interviews per week--everything from phone screens to executive leadership level 2nd and 3rd rounds (top 5% of coordination team) • Processing of 20+ employment offers a month, including handling of their background checks, paperwork, relocation and new employment orientation

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CREDENTIALING SUPPORT MANAGER

CHRM Billing

Oct 2015 - Oct 2017 (2 years 1 month)

• First point manager of billing staff of 25+ • Physician and group credentialing for all accounts • Software support and management of system issues for entire staff, detailed tracking of data shared with staff daily/weekly • Accounts Receivable, payment posting and charge entry for all accounts • Complex claim research and appeal resolution • Extensive medical research in Ophthalmology, Oncology, Podiatry, Spinal and Orthopedic, Obstetrics and Gynecology, Emergency Services, and Pain/Sports Medicine.

HOSPITALIST COORDINATOR

TeamHealth

Feb 2015 - Oct 2015 (9 months)

• Management of inpatient physicians, including all their billed charges • Hospital census reconciliation • Health Information Management • Credentialing support for physicians • Supervision of physician queries • Front office management, including receptionist duties and patient greeting • Submission on medical claims • Claim correspondence/billing inquiries, explanation of charges to patients • Chart management • Medical screenings for patients including specialized testing • IT issues/customer service inquiries [IMAGE]

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OFFICE ADMIN, OPHTHALMIC TECH

CTRV

Aug 2013 - Feb 2015 (1 year 7 months)

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