Customer Sales Associate (CSA)
Touchstone Communications
Jun 2025 - Aug 2025 (3 months)
Worked as a Customer Sales Associate (CSA) at Touchstone Communications, handling high-volume outbound calls. Made an average of 1,000+ calls per day, pitching solar solutions to help customers reduce electricity costs. Delivered clear, persuasive sales presentations and converted raw leads into potential qualified customers. Effectively managed a 10-hour night shift (7 PM – 5 AM) with consistent performance and reliability. Worked on Saturdays and overtime, demonstrating strong commitment and work ethic. Adapted to high-pressure environments and developed excellent stress management and multitasking skills. Maintained accurate records, updated CRM data, and ensured smooth follow-up processes. Provided professional customer handling, buildi