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Ashley Paul

About

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Highly organized and results-driven professional with experience in government liaison, sales, customer support, and call center operations.
Islamabad, Islamabad Capital Territory, Pakistan

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Timeline


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Résumé


Jobs verified_user 0% verified
  • Touchstone Communications
    Customer Sales Associate (CSA)
    Touchstone Communications
    Jun 2025 - Aug 2025 (3 months)
    Worked as a Customer Sales Associate (CSA) at Touchstone Communications, handling high-volume outbound calls. Made an average of 1,000+ calls per day, pitching solar solutions to help customers reduce electricity costs. Delivered clear, persuasive sales presentations and converted raw leads into potential qualified customers. Effectively managed a 10-hour night shift (7 PM – 5 AM) with consistent performance and reliability. Worked on Saturdays and overtime, demonstrating strong commitment and work ethic. Adapted to high-pressure environments and developed excellent stress management and multitasking skills. Maintained accurate records, updated CRM data, and ensured smooth follow-up processes. Provided professional customer handling, buildi
  • Asaptickets.com
    Customer Sales Representative (CSR)
    Asaptickets.com
    Mar 2024 - Oct 2024 (8 months)
    Conducted outbound calls to potential customers and addressed website inquiries. Provided detailed information about airlines and fares. Managed and organized customer data efficiently using Excel. Supported departments by communicating improvement plans and expectations.
  • R
    Government Liaison Officer
    Rochester Christian Church Ministries of Pakistan
    Mar 2020 - Jun 2021 (1 year 4 months)
    Maintained effective communication between the organization and government entities. Ensured compliance with relevant standards, policies, and regulations. Built strong professional relationships and supported smooth operational processes. Utilized critical thinking to evaluate solutions and make decisions effectively.
  • Self-employed
    Vlogger / Content Creator
    Self-employed
    May 2024 - Current (2 years 6 months)
    Produced engaging video content including travelogues and entertainment media. Edited videos using CapCut, and Filmora. Ensured cohesive storytelling and maintained high standards for production quality. Adapted to tight deadlines while maintaining creativity and enthusiasm.
  • O
    Government Liaison Officer
    Orphan Care Organization
    Jan 2019 - Jan 2021 (2 years 1 month)
    As a Government Liaison Officer, I effectively communicated organizational changes and new improvement plans across various departments, ensuring alignment and clarity. I organized and analyzed reports to identify areas for improvement, which contributed to enhanced operational efficiency. Additionally, I facilitated a successful meeting with the Ministry of Interior Secretary, resulting in a Memorandum of Understanding (MOU) with the Economic Affairs Division (EAD). Furthermore, I engaged in employee onboarding by interviewing interns, which not only helped integrate new team members but also provided valuable insights into the onboarding process, fostering a supportive environment for their development.
Education verified_user 0% verified
  • P
    Intermediate (ICOM), Business and Commerce
    Private
    Jan 2025