Ashley Bigger

Empathetic and highly organized Customer Service Professional with a strong background in remote client support, legal administration, and behavioral health advocacy. Proven ability to handle sensitive information with discretion, respond to inquiries with compassion, and resolve issues efficiently—skills honed through experience as a Brand Ambassador, Criminal Defense Paralegal, and Guardianship advocate. Adept at order processing, multi channel communication, and case documentation, with a deep understanding of the challenges faced by individuals navigating recovery and mental health services. Committed to Phoenix House's mission of healing individuals and families, and passionate about providing supportive, high-quality service that fosters trust and client well-being.