A
Ash Heath
About
Detail
California, United States
Contact Ash regarding:
work
Full-time jobs
Starting at
USD27/hour
Résumé
Jobs
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- ELead BaristaErewhonApr 2025 - Current (1 year 1 month)Supervised daily operations and team performance in a high-volume, health-focused café environment. Delivered exceptional customer service while ensuring product quality and consistency across all beverages. Led the coffee bar through opening, mid, and closing shifts, ensuring smooth transitions and operational efficiency.
Retail Customer ServiceFedExJan 2024 - Jan 2025 (1 year 1 month)- SMarketing and Social Media Manager, Admin AssistantSpite House Pins LLCJan 2024 - Current (2 years 4 months)Organize and respond to business emails, manage inboxes, and set up email campaigns. Handle day-to-day office tasks such as data entry, file organization, and calendar management. Assist in planning, executing, and analyzing marketing strategies and promotions. Develop content strategies. Create, schedule, and monitor posts across various social media platforms; engage with followers and track analytics. Additionally, provide customer service through e-commerce email support, ensuring customer inquiries are addressed promptly and effectively, which enhances overall customer satisfaction. Assist with inventory management including counting and grading inventory and helping with order fulfillment.
- FAssistant MGMT, ChefFlourish EateryFeb 2022 - Oct 2022 (9 months)As an Assistant Manager and Chef, I was responsible for overseeing kitchen operations, ensuring food quality and safety standards were met, and managing inventory effectively. I collaborated with the head chef to develop new menu items and train kitchen staff on best practices. Additionally, I provided face-to-face customer service in the food industry, enhancing the dining experience and addressing customer inquiries, which contributed to a positive atmosphere and customer satisfaction.
- MStreaming ManagerMain Phase One LLCJan 2022 - Jan 2024 (2 years 1 month)As a full-time Streaming Manager, I utilized the Whatnot platform along with OBS to create, manage, and run streams across multiple channels, focusing on sales-driven content. In this commission-based role, I consistently met or exceeded sales goals for both myself and my team on a weekly and monthly basis. I managed a six-person streaming team, overseeing scheduling, content creation, and stream management on Whatnot. My additional responsibilities included graphic design for all streams and items featured within them, game creation and management, and providing exceptional customer service through Whatnot. I also assisted in shipping processes and maintained extensive knowledge of the seller ecosystem. Furthermore, I handled administrativ
- TTarget Order FulfillmentJan 2021 - Jan 2022 (1 year 1 month)
- Call Center Technical SupportMetronetJan 2020 - Dec 2020 (1 year)Technical Support for Internet and Cable
- HManager, BaristaHoney + Moon Coffee CoJan 2019 - Jan 2021 (2 years 1 month)
- BFounder, ArtistBumble Kitty LLCJan 2018 - Jan 2024 (6 years 1 month)As the Founder and Artist, I have been responsible for creating and showcasing original artwork, developing a unique brand identity, and engaging with the art community to foster connections and collaborations. I have managed all aspects of the business, from marketing and sales to event planning and execution. Additionally, I provided customer service both face-to-face at events and online through my website, ensuring that clients received personalized attention and support, which enhanced customer satisfaction and loyalty.