Asad Ali

Business processes expert and a PhD scholar with over a decade of experience in business development, customer services, quality assurance Project Management & R&D. Proven success in operations, management and implementing marketing strategies that have pulled in an increase in client acquisition, retention & relationship management. Proficient in project management processes from designing a path flow to smooth onboarding and from there to smooth Go-live phases. Skilled, competitive, and innovative. Working directly and via outsourced projects for some of the best US & Canada-based SaaS companies and startups ranked amongst The Fortune 500 and Forbes The Cloud 100. Familiar with multiple sales & customer engagement platforms including SFDC, SalesLoft, Hubspot, Outreach, Zendesk, ZohoCRM, Jira, Confluence, Trello etc., plus a sound understanding of FIGMA and G-suite tools.