A

Arvinth R

About

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Support engineer IT
India
Contact Arvinth regarding: 
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Timeline

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Résumé

Jobs verified_user 0% verified
  • G
    Support Center Analyst
    GreenPages Technology Solutions
    Jul 2023 - Nov 2023 (5 months)
    • Identified root cause of customer problems by analyzing data from multiple sources including logs, reports, or other documents. • Resolved customer complaints in a timely manner according to established procedures. • Created detailed documentation for each case including notes on the issue, resolution steps taken, and follow-up actions required. • Hands on experience with Active Directory. • Participated in meetings with stakeholders to provide feedback on current operations and suggest improvements. • Provided technical support to customers by troubleshooting hardware and software issues. • Resolved customer inquiries in a timely manner, while maintaining a high level of customer satisfaction. • Assisted customers with installatio
  • Unisys
    Support
    Unisys
    Jun 2022 - Jul 2023 (1 year 2 months)
  • S
    Support
    Sutherland,Chennai
    Jun 2020 - May 2022 (2 years)
    Sep 2019 - Feb 2020
  • Tech Mahindra
    Associate Support
    Tech Mahindra
    Dec 2018 - Aug 2019 (9 months)
  • Hexaware Technologies
    Senior executive
    Hexaware Technologies
Education verified_user 0% verified
  • Anna University
    (B.E –Mechanical Engineering)
    Anna University
    Jan 2010 - Jan 2015 (5 years 1 month)