Arthur Semelier
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Arthur Semelier

Arthur Semelier

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Bordeaux, Nouvelle-Aquitaine, France

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Timeline

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Job

Résumé

Jobs verified_user 0% verified
  • V
    CUSTOMER SUCCESS MANAGER / SALES ADMINISTRATOR
    VERACASH,
    Feb 2023 - Current (2 years 4 months)
    • Managed client relations and portfolios with personalized follow-ups to optimize satisfaction and retention. • Developed leads and identified business opportunities to drive growth. • Coordinated with advertising services to ensure campaign consistency and maximize impact. • Updated customer records and databases, ensuring reliable and up-to-date information. • Led AI-driven projects across various departments (customer service, accounting, compliance, marketing) to enhance processes and performance. • Provided virtual assistance by helping and assisting B2B and B2C clients in selling precious metals, which contributed to improved client engagement and sales outcomes.
  • S
    SALES ADMINISTRATOR
    SIBLU A BORDEAUX
    Sep 2022 - Dec 2022 (4 months)
    • Assisted property owners in Siblu villages with administrative and relational procedures. • Verified and monitored contracts, ensuring rigorous management of client files. • Utilized CRM (Hubspot) systems to efficiently process customer requests and coordinate responses with teams.
  • A
    CUSTOMER SUCCESS MANAGER
    ARMATIS, BORDEAUX
    Jun 2022 - Aug 2022 (3 months)
    • Assisted customers for EFFY and Lacoste, efficiently addressing their specific needs. • Developed and managed customer portfolios, ensuring proactive account management to maximize satisfaction. . Mastered CRM tools such as Salesforce and Hubspot, updating and maintaining accurate client records. . Analyzed customer data to identify improvement opportunities and proposed tailored solutions.
  • L
    BUSINESS MANAGER
    LE CLUB IMMO,
    Jan 2021 - Aug 2021 (8 months)
    • Supervised reservations to ensure smooth execution and client satisfaction. • Handled customer requests, providing tailored and prompt responses to enhance their experience. • Coordinated teams and managed internal communication to ensure effective collaboration. • Worked with web services, maintaining fluid communication to meet operational needs. • Developed and managed social media strategies to increase visibility and engagement.
  • T
    MANAGER | HEAD OF ESPORTS |
    TEAM SINGULARITY, COPENHAGEN
    Jan 2017 - Jan 2020 (3 years 1 month)
    • Structured digital communication on social media and the team's website, expanding reach across Europe and South America. • Organized and coordinated training sessions and group activities to strengthen team cohesion and foster a positive dynamic. • Managed international recruitment (Europe and South America), identifying talent and enhancing their performance and well-being. . Planned and supervised seasonal activities, including schedules, bootcamps, and tournaments, ensuring smooth execution.