Arthur Santiago Account executive

Account Executive

Flash

May 2023 - Jan 2024 (9 months)

• Deep understanding of the goals and products of the company and the customer; • Discover the customer's business needs and propose appropriate solutions; • Negotiate and close contracts, maintain excellent customer relationships and continuously build the pipeline of opportunities; • Responsible for customer communications and conflict resolution; • Analyze marketing trends and forecasts and research market conditions to develop sales targets and marketing strategies; • Present tools according to customer needs; • Prospect opportunities in the base of clients.

U

Sales Account Executive

UXBFreshworks

Aug 2021 - Feb 2023 (1 year 7 months)

• Deep understanding of the goals and products of the company and the customer; • Discover the customer's business needs and propose appropriate solutions; • Negotiate and close contracts, maintain excellent customer relationships and continuously build the pipeline of opportunities; • Responsible for customer communications and conflict resolution; • Analyze marketing trends and forecasts and research market conditions to develop sales targets and marketing strategies; • Present tools according to customer needs • Driving the opportunity for 90 days to keep the customer engaged.

A

Sales Executive

Argo Solutions

Mar 2020 - May 2021 (1 year 3 months)

• Presentation of pitch to the customer and understanding of their needs with defined sales methodology; • Prospecting of companies from different industries and Pipeline Creation; • Demo of the SaaS platform for new opportunities; • Monitoring of customers using the Salesforce (SFDC) platform; • Capture and qualify leads collected from business fairs, webinars, contact with customers, and other marketing initiatives; • Work with financial time to close deals; • Participation in the Argo versioning project in which I helped in the development of 3 versions of the tool. • Understand how Azure platform works and how to protect under attack

Sales Development Representative

Aivo

Oct 2018 - Apr 2019 (7 months)

• Work together with the sales executive to close opportunities; • Complete accurate communication monitoring with current and potential customers on the Hubspot platform; • Participate in video conference meetings, to understand the client's goals; • Conduct Outbound campaigns to generate potential leads; • Analysis of potential companies that want to invest in Customer Success; • Present the benefits of automating customer service with IA; • Development of SDR' process • Protecting sensitive data both at rest and in transit.

T

Business Development Representative

TeleTech (TeleTech assigned to Google)

Oct 2016 - Apr 2018 (1 year 7 months)

• Prospecting of companies from different industries and Pipeline Creation; • Identify, validate, and qualify business opportunities that target Google's advertising portfolio; • Engage premium partners with Google's online Search, Display, YouTube and Mobile advertising products, as well as connect them with the leading Account Executives at Google; • Assessment of needs and marketing goals of the companies upon target audience, competitors and targets that want to achieve; • Provided new high-potential Google Advertisers with the best experience and results possible in achieving their online marketing goals; • Monitoring of customers using the Salesforce (SFDC) platform • Take care of data privacy from customers and companies and th

Business Development Representative

D2L

Oct 2014 - Apr 2016 (1 year 7 months)

• Actively participate in campaigns to generate sales opportunities; • Capture and qualify leads collected from business fairs, webinars, contact with customers, and other marketing initiatives; • Distribute qualified leads and setup appointments for sales executives; • Update interactions with customers through the CRM tool.• Forecast pipeline • Protect data from clients and new customers • Understand customer needs and how to take care of their privacy

N

Intern in Trade Marketing

NESTLÉ BRAZIL

Aug 2012 - Jul 2013 (1 year)

• Support in developing, updating and analysis of reports of performance of sales, prices, inventories, registration of products; • Support on the extraction of information to report in the SAP system; • Use of access as database; • Support in the analysis of reports according to demand; • Support in the presentation of management reports in team meeting; • Support for Trade marketing team.

Sales Development Representative

Cortex Intelligence

Aug 2019 - Sep 2019 (2 months)

• Work together with the sales executive to close opportunities; • Participate in video conference meetings, to understand the client's goals; • Conduct Outbound campaigns to generate potential leads; • Analysis of potential companies that want to invest in Growth Intelligence; • Prospecting of companies from different industries and Pipeline Creation; • Presentation of pitch to the customer and understanding of their needs with defined sales methodology; • Training SDR's with sales methodology • Protecting cloud infrastructures, applications, and data.

F

Sales Consultant

Fnac Brazil

Jan 2009 - Jan 2011 (2 years 1 month)

• Focus on selling technology products to the consumer; • Prospecting and approach to potential customers; • Monitoring of stock; • Layout of the sales area related to technology products.

Arthur Santiago

About

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