Arthur Lucas Bezerra de Macêdo

Arthur Lucas Bezerra de Macêdo

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Data & Operations Analyst | Supply Chain, Logistics & Sales Analytics | Power BI, SQL, Excel, SAP | 5+ Years Driving KPI & Process Improvement
State of Rio Grande do Norte, Brazil

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Résumé


Jobs verified_user 0% verified
  • NTT DATA Europe  Latam
    BPO Consultant
    NTT DATA Europe Latam
    Nov 2025 - Current (11 months)
    • Reduced dashboard and reporting refresh time by 40% by leveraging Power Query and optimizing SAP processes, ensuring more accurate, reliable, and timely business information.
    • Improved the financial data monitoring process by automating calculations with Excel and Power Query, reducing manual effort, eliminating rework, and increasing data accuracy and reliability.
    • Streamlined executive reporting by eliminating redundant data and automating data integration between Excel and PowerPoint, significantly improving efficiency in the preparation of board-level presentations.
  • Ambev
    Senior Logistics Analyst
    Ambev
    Jun 2023 - May 2025 (2 years)
    • Conducted an in-depth analysis of delivery failure metrics, implementing corrective actions that reduced operational losses and increased the unit's Net Promoter Score (NPS) by 80%.
    • Developed a real-time Looker Studio dashboard to monitor key delivery team KPIs, improving performance visibility and enabling data-driven decision-making across operations.
    • Applied process improvement methodologies, including PDCA and Pareto Analysis, to identify root causes and drive sustainable improvements in operational performance.
    • Strengthened collaboration with customers and the Sales team by aligning expectations on delivery lead times, product availability, and transportation options, reducing cross-functional friction and contri
  • Ambev
    Sales Operations Intern
    Ambev
    Aug 2021 - Jun 2023 (1 year 11 months)
    • Reduced the execution time of recurring operational tasks by 50% by automating processes with Power Query and Excel, increasing team productivity and enabling greater focus on strategic initiatives.
    • Ensured the accurate compensation of the Sales team during the company's system migration by validating and monitoring performance metrics, guaranteeing a seamless transition with no compensation inconsistencies.
    • Led the sales target planning process for revenue and sales volume by allocating company-wide goals across multiple sales teams using weighted distribution models and historical sales performance analysis.
  • AVCO Chemicals Brasil
    Electrical Engineering Intern
    AVCO Chemicals Brasil
    Jun 2021 - Aug 2021 (3 months)
Education verified_user 0% verified
  • Universidade Federal do Ceará UFC
    Bachelor of Engineering, Electrical and Electronics Engineering
    Universidade Federal do Ceará UFC
    Jan 2017 - Dec 2023 (7 years)