Abraham Rafael Lara Puello

Abraham Rafael Lara Puello

About

Detail

Ingeniero de Sistemas de Informacion
Cordoba, Colombia
Contact Abraham regarding: 
work
Full-time jobs
Starting at COP3M/month ~USD943/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Colmena Seguros
    Enterprise Support Coordinator
    Colmena Seguros
    Aug 2024 - Aug 2025 (1 year 1 month)
    Business Process Improvement
  • G
    Information Technology Technical Support
    Global Grid for Learning GG4L
    Mar 2022 - Oct 2023 (1 year 8 months)
    - Analyze customer requests for school data integrations.
    - Monitoring data sync from the SIS (School Integration Systems).
    - Providing connectivity with tech vendors via SP.
    - Coordinate onboarding phases between customers and vendor applications.
  • Salvatech
    Information Technology Technical Support
    Salvatech
    Mar 2022 - Oct 2023 (1 year 8 months)
    - Analyze customer requests for school data integrations.
    - Monitoring data sync from the SIS (School Integration Systems).
    - Providing connectivity with tech vendors via SP.
    - Coordinate onboarding phases between customers and vendor applications.
  • freelance
    Technical Specialist
    freelance
    May 2021 - Apr 2022 (1 year)
  • Teleperformance
    Technical Support Representative
    Teleperformance
    Feb 2021 - May 2021 (4 months)
    - Providing assistance for users, focused on mobile service.
    - Answer inquiries related to billing, signal coverage, device warranty and wireless activation.
  • Schlumberger
    Service Desk Analyst
    Schlumberger
    Sep 2018 - Apr 2019 (8 months)
    - Providing technical assistance for users, focused on customer service.
    - Answer inquiries related to cloud solutions through Azure Active Directory, and security with MFA.
    - Check up on system performance via commands to verify proper operations and fix detectable issues.
Education verified_user 0% verified
  • Universidad del Sinú
    Engineer's degree, Ingeniería de sistemas
    Universidad del Sinú
    Aug 2017