Arlet Ramirez

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Temporary Support

ManpowerGroup Perú

Nov 2024 - Current (1 year 6 months)

• Roles: Material Inventory Coordinator, Welder, Senior Accountant, Technical Operative, Maintenance Tech Level 1 and 2. • Market: Harlan, IA, The Colony, TX, Beaverton, OR, Chandler, AZ. • Utilized data reporting skills to track and analyze inventory levels, ensuring efficient material management across various roles. • Employed Canva for creating visual aids and presentations to enhance communication within the team. • Leveraged Google Workspace tools, including Google Drive and Google Docs, to streamline documentation and collaboration processes. • Provided executive assistance by organizing schedules and coordinating tasks, contributing to overall operational efficiency. • Engaged with ChatGPT for quick information re

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Sourcer

Centralized Sourcing

Aug 2024 - Nov 2024 (4 months)

As a Support Recruiter, I provided centralized sourcing talent acquisition services for the Ferguson project, a company that sells quality plumbing, HVAC, and building supplies to professional contractors and homeowners. My key responsibilities included actively sourcing and presenting candidates who met the specific job requirements for the various positions. Using various tools and strategies to source potential candidates according to the client's requirements.

Office Assistance

Webhelp

Jul 2023 - May 2024 (11 months)

• Assist customers with queries and provide the status of their transactions. • Review transactions internally with a specialized encrypted tool to verify that transaction requirements have been fully completed and requested data has been submitted as appropriate. • Verify the identity of each client with legal documents (proof of identity and current address). • Reach out to business partners (Banks and legal intermediaries) to complete compliance with clients, utilizing Salesforce CRM to manage client interactions and streamline communication. Additionally, my experience in sales has enhanced my ability to negotiate effectively with clients regarding various service processes, ensuring a smooth and compliant transaction experience.

Customer Success Specialist

VRBO

Jan 2021 - Apr 2022 (1 year 4 months)

• Assist company clients (Owners and Travelers) with their queries, such as reserving a property, canceling a reservation, and modifying a booked trip. • Helped owners manage their accounts, including managing listings, adding taxes and fees, updating billing information, checking rates or reviews, and applying for the Premier Host Program. • Ensure that clients adhere to the correct regulations for operation and accurately report all frequently asked questions. • Support travelers with warranties, accidental damage protection coverage, and assist in finding properties for guests with special needs. • Additionally, I leverage executive assistance skills to enhance my effectiveness in this role, continuously taking courses to improve

Pharmacist Resolution Specialist

Centene

Jan 2021 - Jan 2023 (2 years 1 month)

• Helped members, doctors' offices, and pharmacists by providing prescription benefits such as deductible, out-of-pocket maximum, and drug coverage. • Verified claims status for pharmacy coverage and made overrides when there was a valid exception, such as vacation, lost medication, damaged medication, or dose increase requirement. • Sent letters of guarantee by phone using health insurance approved online tools or by faxing the letters for the correct fulfillment. • Proven appeal and PA status, while utilizing Salesforce CRM software to enhance workflow efficiency and manage client interactions effectively. Additionally, employed data reporting skills to analyze prescription trends and improve service delivery. Utilized Google Worksp

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Entrepreneurship

La Pañaleria

Apr 2020 - Jan 2021 (10 months)

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