Customer Service - Virtual Assistant
Leauryn
Jun 2025 - Jun 2026 (1 year 1 month)
• Provided customer service support for Lauryn, handling inquiries, concerns, and order-related issues in a timely and professional manner.
• Assisted customers via email/chat by resolving complaints, processing requests, and ensuring accurate and clear communication.
• Maintained customer satisfaction by following up on issues, coordinating with internal teams, and ensuring proper resolution of concerns.