ARINZE STANLEY EZEH

ARINZE STANLEY EZEH

About

Detail

Operations Supervisor/Data Entry Executive at Red Star Express
Lagos, Nigeria
Contact ARINZE regarding: 
Flexible work
Starting at USD3.13/hour
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Timeline

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Résumé

Jobs verified_user 0% verified
  • R
    Operations Supervisor & Data Entry Operative
    Red Star Express Plc
    Mar 2023 - Current (3 years 8 months)
    • Managing inventory, coordinating shipments, and ensuring customer satisfaction while aligning resources with sales targets to support overall business goals.
    • Assisting with the procurement of routine servicing materials for bike repairs and maintenance, ensuring that operational needs are met efficiently.
    • Serving as the courier’s first point of contact for escalation, issue resolution, and welfare, facilitating effective communication and problem-solving.
    • Implementing efficient processes and procedures to ensure timely and accurate order fulfillment, which directly impacts sales efficiency and customer satisfaction.
    • Entering data from various sources (paper, electronic files, etc.) into computer systems
  • Humanas
    Customer Service Representative
    Humanas
    Feb 2023 - Mar 2025 (2 years 2 months)
    Assisted individuals in enrolling in health insurance plans via phone, email, and live chat, ensuring clarity and understanding throughout the process. Supported growth initiatives through customer engagements and data analysis, leveraging insights gained from direct interactions with customers to inform effective marketing strategies. Provided clear and accurate guidance to customers on eligibility requirements, plan options, enrollment procedures, and policy updates under the Affordable Care Act (ACA). Resolved inquiries related to benefits, coverage, claims, and billing, offering effective solutions and alternative options. Maintained a high level of customer satisfaction while handling a significant volume of inbound and outbound calls,
  • S
    Project Maintenance Coordinator/Diesel Cordinator
    Snowview Support Services Limited
    Jan 2017 - Dec 2022 (6 years)
     Strategic Planning, Coordination and Scheduling of Preventive Maintenance (Routine and non-Routine jobs)
     Requesting Access Refs from NOC to access IHS collocation sites
     Ensure Network Security and Preventive Maintenance is carried out on the Network Infrastructure.
     Tracking of Diesel Supply on site using a High-Tech Microsoft Excel Software
     Proactive email management to ensure prompt response to priority messages
     Creating Internal email communications and arranging internal events and meetings
     Assist with the procurement and logistics involved with the purchase of routine servicing materials
     Managing Clients information on a self-built excel database
     Liaise with haulage vendors in en
Education verified_user 0% verified
  • University Of Nigeria Nsukka
    Bachelor of Science - BS, Computer Science
    University Of Nigeria Nsukka
    Jan 2008 - Dec 2012 (5 years)