A

Arielle Mercado

About

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Florida, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Sedgwick
    Care Team Representative
    Sedgwick
    Jan 2024 - Nov 2024 (11 months)
    • Provide excellent customer service to external customers and internal support to an assigned team. • Educate and inform customers about process, timelines, and status of inquiries through multiple communication channels. • Perform administrative task.
  • Olive Garden
    To Go Specialist.
    Olive Garden
    Jan 2023 - Jan 2024 (1 year 1 month)
    • Responsible for ensuring accurate and timely order fulfillment for takeout customers. • Provide exceptional customer service and maintained a clean and organized area. • Manage cash transactions accurately including processing payments. • Utilize Point of Sale (POS) system efficiently to process orders, track inventory, and generate sales reports, contributing to streamline operations and improved customer experience.
  • Frontier Airlines
    Passenger Service Agent.
    Frontier Airlines
    Jan 2019 - Jan 2020 (1 year 1 month)
    • Assisted passengers with check-in, boarding and other pre-flight procedures. • Resolved customer inquiries and issues to ensure a positive travel experience. • Assisted in emergency situations by following established procedures and protocols, prioritizing passenger safety.
  • L
    Lead Teacher.
    Ladybird Academy
    Jan 2017 - Jan 2019 (2 years 1 month)
    • Developed and implemented lesson plans, activities, and educational material for children. • Supervised and mentored assistant teachers to maintain a nurturing learning environment. • Facilitated regular parent-teacher interactions, including conferences and progress updates, to foster strong partnerships and ensure alignment between home and school environments for each child's development. • Implement safety protocols and procedures to create a secure learning environment.
  • Wireless Advocates
    Sales Associate
    Wireless Advocates
    Jan 2012 - Jan 2016 (4 years 1 month)
    • Trained new hires on product knowledge and store procedures, ensuring their successful integration into the sales team. • Successfully promoted and sold a wide range of telecommunications products and services including T Mobile, Verizon, AT&T, Direct TV, Dish, while exceeding sales targets. • Conducted follow-up communication with customers to ensure satisfaction with purchase and address questions or concerns, fostering long-term relationships and repeat business. • Assisted with inventory management tasks, including conducting stock checks, and ensuring accurate record of product levels, contributing to efficient store operations.
  • B
    Front Gate Photography
    Bush Gardens
    Jan 2010 - Jan 2011 (1 year 1 month)
    • Captured Memorable moments for guests entering the park. (Nikon D40) • Utilizing Point of Sale (POS) system to process transactions for photo purchased and other park merchandise while adhering to all cash handling policies and procedure. • Provide solutions for guest issues promptly and courteously ensuring a positive memorable experience. • Promote Park services and products while delivering exceptional customer service
  • C
    Childcare Provider
    Childcare Services
    Jan 2002 - Jan 2010 (8 years 1 month)
    • Provided childcare services and after school tutoring to pre-school and elementary school children. • Cared for children in a safe and nurturing environment, fostering their physical, emotional, and social development. • Responsible for preparation of well-balanced meals and snacks adhering to the safety of any food allergies. • Provided tutorial education in reading and mathematics to elementary school children.
Education verified_user 0% verified
  • Analytics
    Coursera Certification Google Data
    Analytics
    Aug 2023 - Feb 2024 (7 months)