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Ariel Brigham

About

Detail

Houston, Texas, United States
Contact Ariel regarding: 
Flexible work
Starting at USD25/hour

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Z
    Substitute Teacher
    Zenith Learning
    Aug 2024 - Current (1 year 11 months)
    • Managed classroom environments and maintained structure while resolving issues and supporting student learning. • Communicated effectively with staff and students while demonstrating leadership and adaptability.
  • N
    Membership Representative
    Nielsen TV Ratings
    Sep 2021 - Jan 2022 (5 months)
    • Acquired new homes through door-to-door recruiting, grassroots marketing efforts, and new member orientations. • Acquired new customers through social media and grassroots marketing, achieving a 40% increase in membership. • Improved member retention through consistent communication and personalized support.
  • E
    Customer Service Representative
    Empyrean Benefits Solutions
    Aug 2019 - Sep 2021 (2 years 2 months)
    • Liaised with customers and management to better understand customer needs and recommend appropriate solutions. • Evaluated account and service histories to identify trends and mitigate future issues. • Answered inbound and outbound calls to assist customers with inquiries and provide timely resolutions. • Provided customer support in a fast-paced environment while ensuring high customer satisfaction.
  • R
    Business Development Consultant
    R.A.K.I Group Inc
    Mar 2017 - Apr 2018 (1 year 2 months)
    • Utilized CRM software for sales cycles and follow-up strategies to maintain profitable customer relationships. • Established strategies to accomplish objectives and boost long-term profitability. • Increased client base by identifying new business opportunities and developing strategic partnerships.
  • Community Health Choice
    Member Database Coordinator
    Community Health Choice
    Oct 2016 - Mar 2017 (6 months)
    • Served as initial support for the Eligibility Department while delivering excellent customer service. • Enrolled new members and maintained accurate member status records while ensuring policy compliance. • Reviewed payments and enrollment records while optimizing systems for payment collections, deposits, and recordkeeping.
  • A
    Patient Advocacy & Community Engagement
    American Kidney Fund
    Aug 2014 - Mar 2026 (11 years 8 months)
    • Provided guidance and resources to patients and stakeholders while maintaining strong relationships. • Maintained documentation of outreach activities and follow-up actions.
  • AT&T
    Account Manager / Escalations Manager
    AT&T
    Feb 2011 - Oct 2016 (5 years 9 months)
    • Increased sales revenue by identifying and targeting high-potential accounts. • Expanded customer base through cold calling, networking, and relationship building. • Generated additional sales opportunities through upselling and cross-selling techniques. • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.