Ari Chaves

Ari Chaves

About

Detail

Bogota D.C., Colombia
Contact Ari regarding: 
work
Full-time jobs
Starting at USD15/hour
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Motion
    ADMINISTRATIVE ASSISTANT
    Motion
    Aug 2024 - Aug 2025 (1 year 1 month)
    Communicated with B2B and B2C audiences to address needs and provide support. Guided users on adapting use cases and optimizing workflows within the Motion platform. Detected, documented, and reported software bugs to relevant teams through collaborative channels. Participated in a side project to improve chatbot performance and user experience.
    Managed and resolved calendar issues.
  • PureRED
    CONTENT SPECIALIST
    PureRED
    Jul 2023 - Jul 2024 (1 year 1 month)
    Proofread advertisement designs for accuracy and quality. Ensure all designs align with client requirements and expectations. Review and approve client database entries for accuracy and completeness.
  • B
    CUSTOMER CARE ADVISOR
    Binance Holdings
    Dec 2022 - Jun 2023 (7 months)
    Guided users through the platform and provided advice on account and product issues to ensure customer success.
  • Lean Group
    VIRTUAL ASSISTANT / COORDINATOR
    Lean Group
    Sep 2021 - Oct 2022 (1 year 2 months)
    Tracked and monitored truck routes, resolving facility-related issues as they arose. Processed and reviewed driver expenses and invoicing requests for accuracy and compliance.
    Managed white glove client inbox, resolving ad hoc needs.
  • Sitel Group
    ADVISOR, AGENT
    Sitel Group
    Oct 2020 - Sep 2021 (1 year)
    Responsible for resolving client inquiries and issues related to retail services.
  • C
    RESOLUTIONS SPECIALIST, SUPERVISOR ADVISOR - AGENT
    Concentrix Services,
    Aug 2018 - May 2020 (1 year 10 months)
    Supported the production floor by coaching and supervising an assigned team, ensuring high performance and adherence to company standards. Handled inbound calls addressing customer account security and product delivery concerns, providing effective solutions to enhance customer satisfaction. Additionally, utilized administrative assistance skills by acting as my leader’s right hand, taking on delegated tasks to support team performance and operational efficiency.
Education verified_user 0% verified
  • Universidad Central
    HIGH SCHOOL
    Universidad Central
    Aug 2016 - Jan 2017 (6 months)