Ariatna Sosa

Customer-centric professional with 8+ years of combined experience across the Hospitality and iGaming industries. My background spans front desk operations, client relations, QA, and intangible sales, always focused on delivering high-quality experiences in fast-paced environments.
Fluent in English, Spanish, and French, I thrive on building strong relationships and resolving complex client inquiries across international markets. I bring hands-on expertise in major CRM and back-office platforms, including Zoho, Zendesk, and Oracle.
Having previously served as a QA Specialist—where I monitored customer interactions, optimized service quality, and ensured strict compliance standards—I now work as a Customer Success Associate at Canary Technologies. In my current role, I support our Customer Success Managers, handle backend hotel creations, and drive key operational projects.
Passionate about guest satisfaction, tech-driven hospitality solutions, and cross-functional teamwork. Let’s connect!