Applecare Advisor
Volt Workforce Solutions
Feb 2019 - Jan 2020 (1 year)
As an Apple Support Advisor, I supported many of Apple's popular products (iPhones, iPods, iPads, Mac computers). I served as the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. I listened to Apple's customers and used my technical expertise, creativity, and passion to meet their needs. I'm a problem solver and easily connect with customers. I constantly strive to exceed their expectations with my guidance, knowledge, and real passion for technology. I'm enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. I possess excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage