Arham Kazi Growth & Partnerships @ WriteSea | Empowering higher education to

Growth & Partnerships Manager

WriteSea

Oct 2024 - Current (2 years 1 month)

At WriteSea, we're on a mission to disrupt the future of work. Our AI-powered Career Suite enables applicants stand out in a vast pool of candidates. We empower students in the job application process by providing seamless AI solutions for resume, cover letter writing and interview preparation. Our goal is to help more people find meaningful work!

Business Development Manager

CSA Technologies

Oct 2023 - Sep 2024 (1 year)

- Exploring new market and business growth opportunities in the restaurant/food & beverage industry. - Identifying ICP and buyer personal for better lead generation. - Prospecting using tools such as Apollo IO to explore new startups in the food industry. - Active sales engagement using sales sequences including emails, phone calls and Linkedin. - Leveraging tools such as LinkedIn Sales Navigator to enhance my professional network. - Identifying pain points with restaurant owners to help improve revenue and reduce costs. - Managing remote sales and customer service teams for existing clients. - Preparing marketing and sales collateral for virtual POS, tele-ordering and remote sales/customer service for restaurants, hotels, bars, cafes and o

Business Development Manager

Loris acquired by Contentsquare

Mar 2023 - Sep 2023 (7 months)

- Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs - Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities - Manage and maintain a pipeline of interested prospects and engage sales executives in next steps - Utilize HubSpot, cold calls, LinkedIn and email to generate new sales opportunities - Identify the needs of prospects, and suggest appropriate products or services - Build trusting relationships with prospects to qualify leads as sales opportunities - Proactively seek new business opportunities in the market - Set up meetings or calls between (prospective) customers and sale

Key Account Executive

Bobtail

Aug 2022 - Feb 2023 (7 months)

- Aim to provide the best invoice factoring services in the trucking, logistics and freight industry in the U.S. - Acting as a liaison between the company, truckers and brokers to manage all transactions for invoice factoring. - High volume prospecting with new and existing freight and logistics companies all across the U.S. - Exploring new market opportunities for growth and development of invoice factoring and financial aid services for truckers and brokers. - Scheduling appointments with C- level executives and business owners to help and educate them about invoice factoring for better cash flow and revenue. - Presenting demos of the company's digital and web application on how to successfully submit invoices and generate payments. - Pro

Account Executive

Motive

May 2020 - Aug 2022 (2 years 4 months)

- Part of the core sales team that provides the major part of the company's revenue system. - Reaching out to SMB and SME companies and offering trucking solutions through effective probing and discovery. - Educate business owners and truckers about Keep Truckin's software and how it can impact positively.

Sales Development Representative

Motive

Aug 2019 - May 2020 (10 months)

- Maintaining a healthy prospect and sales pipeline. - Routine follow ups with current prospects on board. - Meeting weekly and monthly sales targets, quotas and KPI's

Digital Media Manager

Eye Apple

Mar 2017 - Feb 2018 (1 year)

- As the Digital Media Manager, I was responsible for supervising and executing all the advertising and marketing operations of the company on the digital level. - Content Writer: writing articles for the website, facebook posts, tweets and linkedin posts to project the company's products and services. - SEO: Plan, analyze and execute the best SEO practices and techniques to boost traffic and revenue through potential leads by increasing online sales. Carrying out detailed and in-depth extensive keyword research and analysis and incorporating them into content for better keyword match and SEO.

VSM Coordinator

British Council

May 2013 - Nov 2014 (1 year 7 months)

-Providing highest levels of hospitality service to British Council customers (examination candidates), ensuring that the highest standards of exceptional customer service are met. -Managing pre examination operations such as collection and receiving of examinations papers from the UK via express courier and ensuring the safety of sealed question papers until safe arrival at the venue on date of commencement. -Planning and devising an organized and systematic seating plan for candidates to ensure the integrity of the examination that meets the quality assurance guidelines set by the compliance of The British Council. -Marking candidate desks with the respective and allocated candidate number and center number. -Ensuring all signboards and o

Customer Service Sales Specialist

Ibex

Mar 2012 - Nov 2013 (1 year 9 months)

-Conducting a detailed and thorough credit verification check on all new subscribing customers. -Scheduling an appointment for installation by inquiring about the customer’s convenience and availability using real time communication with the installation department based in the U.S. -92% overall QA score for customer service and satisfaction -Assisted on product training sessions for new hires and trainees.

Senior Recruitment Consultant

Axis Recruitment

May 2011 - Jan 2012 (9 months)

-Reaching out to human resource/recruitment managers all across the UK in hospitals, clinics and elderly care homes offering third party recruitment services for staff and personnel. -Contacting registered medical practitioners including doctors, nurses and primary caregivers, enquiring about their employment status and work preferences for job placement. -Conducting telephonic interviews with shortlisted candidates explaining salary/wages offered, nature and description of type of work required and any other additional experience or certifications needed. -Scheduling interviews for shortlisted applicants with their respective potential employers.

Customer Service Sales Specialist

OVEX Technologies Pvt Ltd

Jun 2009 - Mar 2010 (10 months)

-Managing all sales and customer support operations nationwide responsible for order processing for new subscribing customers using OET and secure online software. -Scheduling an installation appointment by contacting the installation team in the particular area. -Providing excellent customer service and after sales support to all existing customers in matters of queries, complaints, billing, tariff change and deactivation.

Quality Assurance Specialist

TRG The Resource Group

Aug 2008 - Jul 2009 (1 year)

-Providing excellent customer service/support to all existing customers regarding queries, complaints, technical issues, change of tariff plan and cancellations. -Successfully achieved required 90% QA score for customer service. -Assisted on product training and language skills for new hires and trainees. -Conducted detailed QA sessions with call center agents with in depth call handling analysis such as average talk time, overall customer satisfaction and other areas of improvement.

Customer Service Executive

TRG The Resource Group

Aug 2007 - Jul 2008 (1 year)

-Providing excellent customer service/support to all existing customers regarding queries, complaints, technical issues, change of tariff plan and cancellations. - Maximizing upselling opportunities to drive revenue. - Meeting quality metrics and KPI's on customer service conversations. - Exceeding quotas and targets for customer success and retention. - Handling high volume inbound call flow and ensuring high rate of resolved support tickets.

Arham Kazi

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Arham Kazi

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