Aren-Joy Ramos

Aren-Joy Ramos

About

Detail

Dispatch Coordinator at DSPro LLC
Province of Rizal, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • DSPro
    Dispatcher
    DSPro
    Jan 2024 - Current (2 years 10 months)
    Our main focus is to assist customers who require locksmith and Garage Door Repair services by answering their incoming calls and messages promptly. We aim to gather their address details and dispatch our technicians to their location with efficiency. Additionally, we also serve as a helpful intermediary whenever necessary.
  • Sykes Asia Inc
    Claims Representative
    Sykes Asia Inc
    Apr 2021 - Oct 2023 (2 years 7 months)
    We answered calls from customers who fell victim to fraud or were double-charged when using their cards from a popular US bank. Our main task was assisting them in filing a claim and keeping them updated on the progress of their ticket.
  • A
    Technical Support Representative
    Alorica Teleservices Inc
    Oct 2020 - Jan 2021 (4 months)
    Handled a large volume of inbound calls from customers to provide and process information in response to inquiries, concerns, and requests about products and services specifically about mobile phones and services
  • A
    Loan Originator
    ARB Calls Facilities Inc
    May 2019 - Nov 2019 (7 months)
    Make outbound calls to verify customers details and loan applications
    Check customers eligibility for cash loan approvals
    Communicate with banks to check customers’ financial records
  • N
    Reservations Officer
    NLCC Tours Transport Services
    May 2018 - Sep 2018 (5 months)
    Handle booking/travel reservations for both city/provincial locations
  • F
    Fleet Coordinator
    Froehlich Tours Inc
    Jan 2017 - Jan 2018 (1 year 1 month)
    Coordinate passengers' safety and organization all throughout the trip
  • S
    Field Representative
    SKY Cable Corporation
    Jun 2015 - Sep 2015 (4 months)
  • N
    Secretary
    New Tanay Hardware Construction Supply
    Aug 2012 - Jul 2014 (2 years)
    Manage department schedules and maintain calendars for department personnel
    Arrange meetings, conferences, teleconferences, and travels
    Maintenance Assistant – Part-Time Basis (Twice a Week)
    Receive and handle deliveries
    Maintain the cleanliness of the area
  • DSPro
    Dispatch Coordinator
    DSPro
Education verified_user 0% verified
  • P
    Information Technology
    Philippine Technological Institute of Science Arts and Trade
    Jan 2013 - Jan 2014 (1 year 1 month)