Salesforce CRM Tester
TripXplo
Jan 2020 - Oct 2020 (10 months)
• Performed manual, functional, regression, smoke, sanity, UAT, and end-to-end testing of a Salesforce CRM-based travel and hotel management application.
• Validated Lead Management, Lead Conversion, Customer Registration, Hotel Registration, User Management, Approval Workflows, Booking Workflow, Payment Processing, Email Notifications, Workflow Testing, Business Process Validation, and Data Validation.
• Tested Admin Portal, user roles & permissions, business workflows, and data validation across multiple releases.
• Created and executed test cases, reported defects in Jira, collaborated with developers, and participated in Agile Scrum, STLC, SDLC, and release validation.