Customer Service Representative
Teleperformance Spain
Sep 2022 - Current (3 years 8 months)
- Cancelling orders, scheduling replacements, exchanges and lost package issues.
- Described product to customers and accurately explained details and care of merchandise.
- Handled chat, emails and calls as multitasking duty.
- Generated additional solutions not listed in the manual to solve any problem, showing empathy and displaying professionalism.