Bharti Surabhi J.

Bharti Surabhi J.

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AI Delivery | RLHF, Evaluations, Red Teaming & Benchmark Programs | Scaling Specialist Teams for Frontier AI
Noida, Uttar Pradesh, India

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Jobs verified_user 0% verified
  • AquSag Technologies
    VP Strategic Alliances
    AquSag Technologies
    Aug 2011 - Current (15 years 1 month)
    Leading partnerships and delivery initiatives across AI workflow operations, GenAI engineering, benchmark evaluation, and enterprise technology programs. Current focus areas include: • RLHF and post-training workflows • Benchmark and SWEbench-style evaluation programs • GenAI engineering and MLOps support • Red teaming and adversarial testing workflows • Coding evaluation and technical review environments • Multilingual and domain-specific AI programs • Engineering workforce scaling across distributed delivery environments A large part of the work involves supporting teams operating inside QA-heavy and engineering-adjacent AI workflows where consistency, turnaround time, and operational reliability matter heavily. Working closely with AI
  • LiveChatAgent
    Director of Operations
    LiveChatAgent
    Oct 2010 - Aug 2016 (5 years 11 months)
    Responsible for day-to-day operations, product development, delivery management, and process improvement for a live chat and lead engagement platform serving global customers. Worked across product planning, feature prioritization, operational workflows, customer support processes, hiring, training, and team management. Key responsibilities included: • Product development and feature planning • Coordination between development, support, and operations teams • Process design and operational efficiency improvements • Customer experience and service delivery oversight • Performance monitoring and reporting • Client relationship management and escalation handling • Scaling operational processes to support business growth Worked closely with l
  • X
    Sr. Business Development Executive
    Xceed IT Solutions
    Apr 2006 - Mar 2008 (2 years)
    Internal sales for e-learning course ware development and offshore software development labs.
Education verified_user 0% verified
  • Alagappa Institute of Management Alagappa University
    Master of Business Administration (M.B.A, International Business
    Alagappa Institute of Management Alagappa University
  • Noida Institute of Engineering  Technology
    Engineer’s Degree, Computer Science
    Noida Institute of Engineering Technology
  • A
    Army Public School, Meerut
    Army Public School Meerut
Projects (professional or personal) verified_user 0% verified