To obtain a full time position in the field of customer service that will utilize my skills and abilities which I have gained through my professional experience. With several years of experience as a customer service representative, i am proficient in providing information regarding products and services while resolving customer complaints and concerns with appropriate solutions. And willing to provide assistance and guidance to fellow co-workers when needed. Im self-motivated to work independently or as part of a team. Able to maintain a friendly and positive attitude under pressure and capable of meeting targets within deadlines
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Transition Quality Analyst
Accenture Costa Rica
Mar 2021 - Dec 2022(1 year 10 months)
3
HTR Senior Representative Portugues
3M GTG
Sep 2019 - Mar 2021(1 year 7 months)
Quality Assurance
Concentrix
Aug 2014 - Mar 2021(6 years 8 months)
Education
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Projet management
Universidad Fidélitas
Feb 2022 - Oct 2022(9 months)
Teaching English as a Second or Foreign Language/ESL Language Instructor