Angie Paola Gómez Leal

Angie Paola Gómez Leal  new_releases

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Recovery Project Team Lead
Barranquilla, Atlantico, Colombia

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Résumé


Jobs verified_user 25% verified
  • Lean Solutions Group
    Recovery Project Team Lead public Remote experience
    Lean Solutions Group
    Oct 2021 - Current (4 years 9 months)
    - Lead 11 people with coaching techniques by providing feedback, supporting the team with tools needed, and promptly solving any request or question. - Implemented the use of task management tools such as Trello to track team activities and performances. - Definition of KPIs to determine the team's progress in reconciling 6 accounts using vendor management strategies. - Implemented Standard Operation Procedure to felicitate team research about software and vendor management. - Defined service functionalities for ECU Worldwide (USA) account, assign each service, and task according to team members’ skills and knowledge. - Ensure compliance with the teamwork tasks by measuring the performance with quantitative metrics using Power BI. -
  • Droomtech
    Account Manager public Remote experience
    Droomtech
    Jan 2021 - Jul 2021 (7 months)
    - Implemented LinkedIn Helper as an automotive tool to connect with more than 30 people per day to build commercial relationships with potential customers and add value to the company. - Incorporated 4 new customers by performing a negotiation approach during the first 5 months of an 8-month sales cycle - Advised customers with the best E-commerce and Website solutions such as WordPress or Shopify depending on their needs. - Support the follow-up of the deliverables of each project phase with the project manager to achieve deadline compliance and guarantee customer needs. - Understanding customer needs by consolidating user requirements to be implemented in the solution. Digital company in charge of designing and developing E-commerce
  • Consware
    Commercial Coordinator
    Consware
    Jun 2020 - Dec 2020 (7 months)
    - Managed the SaaS collection client's portfolio by keeping payments up to date by more than 80% of the total accounts within the agreed terms. - Designed and implemented the Digital Marketing plan and defined the Colombia and México market strategy. - Developed Puma Energy Hardware implementation project from 0. - Participated in the Software migration system under Scrum methodologies, advising the I+D team about improved functionalities by taking customer feedback and common requests. - Conducted and organized meetings with stakeholders to analyze the project scope, specifications, and progress. - Helped UX/UI team with software understanding and business procedure.
  • Consware
    Project Professional verified_user Verified experience
    Consware
    Aug 2019 - Jun 2020 (11 months)
    - Coordinated the delivery of more than 20 requirements based on team assignments and customer preferences. - Provided training on the software for more than 150 accounts and new team members. - Participated in Sprint Planning with the developers to prioritize the product backlog taking into account customer needs. - Developed and executed QA plans for more than 20 new software functionalities to ensure that ensuring the objectives are met. - Reviewed constantly customer feedback and then suggested ways to improve software performance. Software company specialized in the design and development of digital products.
Education verified_user 0% verified
  • Coursera
    Project Execution: Running the Project public Remote experience
    Coursera
    Apr 2022
  • Coursera
    Agile Project Management
    Coursera
    Apr 2022
  • Coursera
    Project Initiation: Starting a Successful Project public Remote experience
    Coursera
    Apr 2022
  • Coursera
    Project Planning: Putting It All Together public Remote experience
    Coursera
    Apr 2022
  • Coursera
    Foundations of Project Management public Remote experience
    Coursera
    Apr 2022
  • By CertiProf / IT Service
    Scrum Foundation Professional Certificate - SFPC™ public Remote experience
    By CertiProf / IT Service
    Apr 2022
  • Universidad del Norte
    Contaduría Pública
    Universidad del Norte
    Jan 2018 - Mar 2020 (2 years 3 months)
  • Universidad del Norte
    International Business
    Universidad del Norte
    Jan 2014 - Mar 2019 (5 years 3 months)