Manager - Business Excellence and Partnerships
Shattaf Group of Companies
Dec 2017 - Jul 2019 (1 year 8 months)
1. SOP Development: Authored and implemented over 100 SOPs for the group.
2. Process Management: Reviewed and enhanced processes across all departments to exceed targeted results.
3. Certification Management: Managed certifications and award applications, including project control and execution for DQA & DSES.
4. Training Management: Managed and conducted employee training on DSES standards, DQA programs, and internal processes.
5. Employee Engagement: Initiated, drafted, and executed employee engagement activities such as Employee Appreciation Day, Earth Day, and DSES Champion Selection and Training.
6. Mission Statement: Redrafted the mission, vision, and values for a company within the group.
7. Quality Measures: Researched and imp