I am a responsible, honest and helpful person, I like to excel in everything I do, I like to work, I try to learn from my mistakes and also try much harder when I want to achieve my goals. When I want to excel I see no obstacles, only opportunities to demonstrate my skills and my potential to succeed. When I feel too much anxiety or stress, I like to exercise or listen to music to calm down and focus my thoughts so I can continue to be productive. My goals and aspirations are geared towards professional growth; my experiences, memories and resilience towards personal growth. I feel proud of the human quality that my parents have instilled during all these years, not only my education, but also my values, since due to this I have been able to fulfill several goals without stepping on anyone's toes. I am confident in my skills and abilities to achieve the required work.
For almost five years I have worked in BPO, as a customer service and sales agent, as well as support for new agents to help them understand the procedures to follow and to bring their best qualities to the account. As a floor support, I helped agents in different teams by mapping out improvements and implementing their performance to reach the established goals
