Anurag Prajapati

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Client Relationship Manager

DIGITALEARN SOLUTION

Aug 2024 - Current (1 year 11 months)

Developed and maintained relationships with multiple clients, increasing customer retention. Acted as the primary point of contact for client inquiries, resolving issues promptly and ensuring a high satisfaction rate. Identified upselling and cross-selling opportunities, contributing to increased revenue. Streamlined communication between clients and internal teams, improving service response times. Successfully managed contract renewals and negotiations, securing long-term partnerships. Conducted client onboarding, training, and feedback sessions to enhance customer engagement.

Recruitment Specialist

freelance

Feb 2023 - Current (3 years 5 months)

Full-cycle recruitment: sourcing, screening, interviewing, and onboarding. Expertise in IT & Non-IT staffing for diverse industry roles. Built strong client and candidate networks for seamless hiring. Sourced top talent via job boards, LinkedIn, and referrals. Negotiated salaries and closed offers successfully. Managed ATS and CRM tools for efficient hiring. Ensured a smooth candidate experience and high retention. Advised clients on hiring strategies and market trends. Handled multiple roles, meeting tight hiring deadlines. Collaborated with hiring managers for role-specific needs.

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Admin Manager

DIGITALEARN SOLUTION

Jul 2022 - Aug 2024 (2 years 2 months)

Human Resources (HR). Lead Generation through various Channels. Coordinating with vendors and service providers. Managing office supplies and equipment. Assisting executives and other team members with administrative tasks. Managing correspondence, scheduling meeting and managing calendars. Organizing Company meetings. Assisting with recruitment processes, including job posting, coordinating interviews and onboarding new employees. Supporting various projects and initiatives with the startup. Ensuring deadlines are met and coordinating between different departments. Leadership Development. Overseeing the implementation and maintenance of office technology and software. Assisting with IT-relate discuse and coordinating with external tech sup

Global IT Recruiter

OptimHire

Jan 2022 - Jun 2022 (6 months)

Responsible for Global Hiring. Collaborate with hiring Managers to Write job ads for current openings in different job portals. Source candidate through online channels. Screen resumes and application and updates candidates on hiring process. Interview candidates during various hiring stages, including phone, interviews. Manage applicants and document interactions. Update candidates on the status of their application throughout the process. Build and maintain relationships even after candidates are hired to ensure a positive experience and encourage referrals.

Technical Recruiter

Ask Consulting

Oct 2021 - Jan 2022 (4 months)

Make 75+ calls per day to warm leads. Answer occasional inbound calls from potential candidates. Follow up with texts, emails, or calls based on candidate's preference. Answer any questions about our robust compensation package or company. Screen and qualify candidates for experience and fit. Manage applicants and document interactions. Update candidates on the status of their application throughout the process. Assist processor with information gathering and document collection. Build and maintain relationships even after candidates are hired to ensure a positive experience and encourage referrals.

Information Technology Recruiter

OptimHire

Sep 2021 - Jan 2022 (5 months)

Answer occasional inbound calls from potential candidates. Follow up with texts, emails, or calls based on candidate's preference. Screen and qualify candidates for experience and fit. Answer any questions about our robust compensation package or company. Manage applicants and document interactions. Assist processor with information gathering and document collection. Update candidates on the status of their application throughout the process. Build and maintain relationships even after candidates are hired to ensure a positive experience and encourage referrals.

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US IT Recruiter

CNCSINFOTECH LLC

Sep 2018 - Jan 2020 (1 year 5 months)

Manage the entire life cycle of the recruitment process for clients. Work on strategic global hiring programs. Develop an action plan for recruiting the best fit for the organization. Procure people for different IT requirement. Use niche platforms related to IT to source potential candidates. Personally, conduct interviews, documents the same and report as the need a rises.

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