Antonella Barlocchi
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Buenos Aires, Argentina
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Résumé
Jobs
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- UHostessUrla Restaurant - Fine diningNov 2024 - Nov 2025 (1 year 1 month)- Greet and manage VIP guests in a fast-paced luxury dining environment.
- Coordinate with marketing to align service and brand messaging.
- Engage in multilingual customer support (Spanish, English, Italian).
- Utilize CRM tools and Asana to streamline coordination and ensure high-level account management.
- Leverage experience in creator community engagement by overseeing digital content creation and platform management, effectively aligning our online presence with the brand’s luxury identity to drive guest interest.
- Applied refined virtual assistance skills gained from previous experience in sales to manage complex scheduling, handle administrative inquiries, and provide high-level support that ensured smo - JHostess | Guest Relations ExecutiveJumeirah Hotels – Mina A' Salam Resort (5-star hotel)Nov 2023 - Nov 2024 (1 year 1 month)Managed hotel check-ins/check-outs and VIP guest needs. Assisted international clientele with personalized service. Used Seven Rooms system and administrative tools for reservations.
• Managed hotel check-ins/check-outs and VIP guest needs, ensuring a seamless experience for all arrivals and departures.
• Assisted international clientele with personalized service, leveraging strong account management and coordination skills to meet diverse guest requirements.
• Utilized Seven Rooms and various CRM tools to oversee reservations and maintain detailed client relationship management records.
• Applied high standards of customer service in cleaning and facility maintenance coordination to ensure that all guest areas ref - TSales & Customer Service - RemoteTravelpass - SolvoJun 2022 - Jul 2023 (1 year 2 months)Closed 30+ bookings daily across US & Canadian hotel markets. Used CRM tools to manage customer info and upsell options. Wrote persuasive call scripts to increase conversion.
Education
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- UPsychologyUniversidad Nacional de Córdoba (UNC)Feb 2020 - Dec 2022 (2 years 11 months)
Projects (professional or personal)
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Personal Online ProjectInstagram, SubstackJun 2026 - Current (5 months)Managed and executed a comprehensive personal online project, overseeing all aspects of content development, strategic planning, and digital growth to ensure consistent project delivery and audience reach.
• Developed and nurtured a dedicated creator community on social media platforms, fostering meaningful engagement and collaboration that strengthened the project’s online presence and overall impact.
• Utilized virtual assistance skills to streamline administrative operations and manage sales outreach, which improved overall project efficiency and revenue generation.- SSocial Media Managing - Own ProjectApr 2024 - Current (2 years 7 months)