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Anquanetta Jackson

About

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Texas, United States

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Résumé

Jobs verified_user 0% verified
  • Omaha Steaks
    Seasonal Customer Service Agent
    Omaha Steaks
    Nov 2024 - Jan 2025 (3 months)
    Handled high call volumes and processed orders accurately. Promoted bundled products and upsells to boost satisfaction and sales. Ensured timely, accurate transactions and account updates.
  • Windstream
    Remote Inside Sales Representative
    Windstream
    Apr 2024 - Jul 2024 (4 months)
    Assisted new customers and explained service options clearly. Consistently met or exceeded sales and bundling goals. Delivered support using multiple systems and communication tools.
  • Y
    Remote Secretary
    YKM Services–
    Mar 2024 - Current (2 years 8 months)
    Contribute to the administrative planning and organization of council gatherings and events. Support initiatives for historical and cultural preservation. Assist in community development, agricultural, and horticultural projects. Participate in administrative coordination related to judicial and governance matters. Additionally, leverage customer service skills to address inquiries through chat, email, or phone regarding enrollments and services, ensuring potential members receive accurate information about joining the organization. Process data for memberships and application processes, enhancing the overall efficiency of administrative operations.
  • P
    Remote Inside Sales Representative
    Publishing Concepts (PCI)
    Feb 2023 - Aug 2023 (7 months)
    Managed inbound/outbound calls for national outreach campaigns. Collected and verified personal information for publication entries. Followed scripts to guide conversations and complete sales.
  • Qvc
    Remote Customer Service Agent
    Qvc
    Jul 2021 - Nov 2022 (1 year 5 months)
    Resolved issues with orders, payments, and accounts. Processed returns, refunds, and account updates. Helped with login and technical issues; escalated as needed. Maintained accurate call records and ensured service quality.
  • Career Point College
    Records Clerk -Student Records
    Career Point College
    Jan 2003 - Jul 2004 (1 year 7 months)
    As a Records Clerk for Student Records, I was responsible for maintaining accurate and up-to-date student files, ensuring compliance with state regulations. This role involved providing and gathering correct information regarding student records, which required outbound calling to track current students and alumni. I ensured that all files were delivered to the appropriate school departments as needed. Additionally, I utilized my customer service skills to facilitate communication and support for students and staff, while also orchestrating and hosting fundraising sales and raffles for the club, fostering community engagement and support for school initiatives.
Education verified_user 0% verified
  • Career Point College
    AAS Business Administration
    Career Point College
    Jan 2003 - Nov 2003 (11 months)
  • L
    Texas Criminal Justice Program
    Lamar University IT
    Jan 1998 - Feb 1998 (2 months)
    Texas Department of Criminal Justice -Department of Justice Corrections Program
Projects (professional or personal) verified_user 0% verified
  • Facebook
    Moderator for exclusive dating sites
    Facebook
    Feb 2019 - Current (7 years 9 months)
    Answer inquiries, spiritual counselin sessions, match-making, mediating, and enrollments aligned with dating, courtship, and marriage.