A

Anna Leah Sentillas

About

Detail

Manila, Metro Manila, Philippines
Contact Anna regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • P
    Events Manager
    Passion Cooks Inc.
    Apr 2024 - Mar 2025 (1 year)
  • T
    Customer Service Admin
    The Nile
    Nov 2021 - Feb 2024 (2 years 4 months)
    Respond to customer inquiries via email and live chat in a professional and timely manner Process orders, returns, exchanges, and maintain accurate records in internal systems. Support the wider customer service team with administrative tasks as needed. Using tools such as Salesforce, Backoffice, Hubstuff to keep customer's record accurately. Monitoring sales and updating sales record in e-commerce platform such as Amazon and e-Bay
  • Boldr
    Customer Happiness Support
    Boldr
    Dec 2020 - Nov 2023 (3 years)
    Respond to customer inquiries via email, chat, phone, or social media with empathy, clarity, and care
  • Concentrix
    Customer Service and Sales Representative
    Concentrix
    May 2019 - Jan 2020 (9 months)
    Respond to inquiries, resolve product or service issues, and ensure customer satisfaction Identify customer needs and recommend appropriate products or services Maintain accurate records of interactions, leads, sales, and feedback in CRM tools such as Sales Force
  • IBEX Global
    Customer Service and Sales Representative
    IBEX Global
    Mar 2018 - Jan 2019 (11 months)
    Respond to inquiries, resolve product or service issues, and ensure customer satisfaction Identify customer needs and recommend appropriate products or services Maintain accurate records of interactions, leads, sales, and feedback in CRM tools such as Sales Force
Education verified_user 0% verified
  • S
    Senior High School
    Jun 2016 - Apr 2018 (1 year 11 months)
  • M
    Junior High School
    Muntinlupa Business High School
    Jan 2012 - Jan 2016 (4 years 1 month)