Ankush Kumar Product Builder | CSPO® | Crafting Martech SaaS for Email, SMS,

Product Owner

Granicus

Nov 2021 - Current (4 years 6 months)

•Collaborated with the product management team to define product strategy and conducted market research to identify customer needs and emerging trends. •Led product vision, planning, design, usability, and release quality, working closely with UX designers to create wireframes and prototypes for new product features. •Translated roadmaps into a manageable product backlog, conducting user interviews and workshops to gather feedback and validate new product concepts. •Maintained a prioritized backlog of user stories, features, and defects, utilizing customer feedback to prioritize and address issues. •Analyzed product metrics to assess product health and identify improvement opportunities.

Business Analyst

Maropost

Jun 2020 - Apr 2022 (1 year 11 months)

Engaged clients to gather software/business rules, ensuring alignment with development teams. •Developed Project Plan with requirements, scope, processes, alternatives, and risks. •Represented the business in project teams to ensure alignment. •Drafted and maintained business requirements aligned with functional and technical requirements. •Managed product roadmaps throughout the product lifecycle. •Gathered and prioritized customer requirements for product strategy and vision. •Led the development of a comprehensive Marketing Technology (Martech) platform.

Business Analyst

RxAdvance

Apr 2019 - Jun 2020 (1 year 3 months)

Analyzed customer satisfaction functionalities to enhance product value. •Conducted Sprint Planning sessions, Daily stand-ups, Retrospectives, and Daily meetings. •Partnered with development leads, QA, and design teams for feature analysis. •Contributed to the development of a Pharma Automation platform. •Implemented enhancements to existing functionalities to improve user satisfaction and overall product stability. •Collaborated with cross-functional teams to ensure successful sprint planning and delivery of features.

Business Analyst

OATI

May 2016 - Apr 2019 (3 years)

Collaborated with Project Managers and US-based clients to understand complex business scenarios and gather detailed product requirements. •Conducted in-depth analysis of existing functionalities and proposed enhancements, leading to the development of accurate cost estimates. •Managed comprehensive testing cycles, including functional testing,regression testing, and performance testing, ensuring high product quality and reliability. •Coordinated user acceptance testing (UAT) with key stakeholders,receiving positive feedback on product functionality and user experience. •Performed thorough testing on various products of webTrader, verifying compliance with regulatory standards and industry best practices. •Contributed to the enhancement of

Associate Analyst

Google

Mar 2014 - May 2016 (2 years 3 months)

•Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software. •Define the business problem and primary objectives of new projects. Identify and validate the key business requirements. •Lead cross-functional business process re-engineering teams and continuous improvement efforts. •Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements. •Create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific

Ankush Kumar

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