Sosa Lopez Jose Angel

Sr Portfolio Manager Latam

PPG

Oct 2023 - Jan 2025 (1 year 4 months)

Leads IT governance, vendor management, and digital transformation programs across LATAM. Manages ERP and e-commerce integrations, ensuring operational scalability.

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Sr Product Manager Lead

The Coca Cola Company

Jan 2023 - Jul 2023 (7 months)

Managed a portfolio of 79 digital products in Martech, RGM, Data & Analytics, and CCL. Implemented SAFe Agile frameworks to optimize collaboration and product delivery across LATAM.

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IT Sr product manager/SkydropX

May 2021 - Jan 2022 (9 months)

As the IT Senior Product Manager at SkydropX, I was responsible for managing the development of Product APIs, defining the iterative development process for the SaaS version of our software, and conducting product performance analysis to implement necessary upgrades. I created and maintained a product backlog to effectively guide the development team in alignment with our business goals. Additionally, I coordinated with multidisciplinary teams to drive product growth and measured market trends to enhance results. My approach included a strong focus on customer service, utilizing a B2B and B2C customer-centric strategy to inform product development, particularly through an API consumer model, ensuring that our offerings met the needs of our

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IT Transformation Portfolio & product manager/Coppel

May 2021 - Jan 2022 (9 months)

As the IT Transformation Portfolio & Product Manager at Coppel, I was responsible for portfolio management of transformation projects, implementing innovative methodologies such as Design Thinking, Lean Startup, TDD, Scrum, Kanban, and SaFe. I led a project management team consisting of 15 Project Managers and 4 PMO Representatives, overseeing 150 initiatives with 58 ongoing projects, achieving a remarkable 94% Green project status while working towards CMMI certification. Additionally, I managed customer service aspects related to B2C e-commerce and loyalty product design and implementation, ensuring that our solutions met customer needs and enhanced user experience.

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IT Portfolio manager Sr Consultant/

Deloitte CG

Oct 2020 - Apr 2021 (7 months)

As an IT Portfolio Manager Sr Consultant for a financial services provider, I was responsible for implementing asset tracking systems to monitor and report on costs and performance across the project portfolio. I conducted BI data analysis to facilitate systems migration, ensuring seamless transitions and optimal performance. Additionally, I focused on customer experience optimization, taking charge of client interactions and developing strategies to enhance service delivery, which ultimately contributed to improved satisfaction and engagement.

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Digital Transformation Director/ThinkMore

Jul 2020 - Nov 2020 (5 months)

As the Digital Transformation Director at ThinkMore, I led assessments for digital transformation initiatives tailored for small and medium businesses, developing comprehensive project plans to implement effective digital marketing strategies and re-engineering processes to meet evolving digital business requirements. I focused on identifying optimal methods for collaboration with multidisciplinary teams, employing design thinking principles to enhance user experience (UX) and define user journeys for new customers. Additionally, I prioritized a customer-centric approach, integrating customer service strategies for our B2B clients and designing customer journey maps to optimize interactions within the digital environment.

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Portafolio Office Manager

Grupo Elektra

Jan 2019 - Jul 2020 (1 year 7 months)

As the Portafolio Office Manager, I led the implementation of SaFe, CMMI, Design Thinking, CICD, Scrum, and Kanban to establish a robust methodology for Elektra. I was responsible for the development of the PMO governance structure and proposed a work methodology that integrated Scrum and Lean principles. Additionally, I focused on customer service by developing and nurturing a customer-centric approach, particularly in B2C environments. This involved creating focus groups and strategies to analyze data, which informed decisions aimed at enhancing our digital solutions and ensuring alignment with customer needs.

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Product Owner and Scrum Consultant

Nubaj IT & CONSULTING

Jul 2018 - Nov 2018 (5 months)

Consultant for the best practices of IT and PMO implementation of new modules of work training to PM, Software development managers, and Product Owners through Agile methodology software development and Scrum.

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Project Manager Office Consultant/

Byron Muller

Apr 2018 - Jul 2018 (4 months)

As a Project Manager Office Consultant, I was responsible for the implementation of the PMO governance structure and the proposal of work methodologies, specifically focusing on Scrum. I led project planning initiatives for the Marketing Business, overseeing the management of mobile applications across various technologies, including iOS and Android. My role also involved conducting management assessments for implementation, utilizing Design Thinking, CICD, Scrum, and Kanban methodologies. Additionally, I leveraged my experience in customer service to design and craft service levels and develop new product approaches tailored for startups and digital transformation services, ensuring a comprehensive understanding of client needs and enhanci

Service Product Delivery Manager/

GLOBAL HITSS

Jan 2018 - Apr 2018 (4 months)

Implementation of the PMO governance structure, work methodology proposal on Scrum, project planning for the fiduciary portal, mobile apps, Social Security, BI Lumia, technologies; IOS, Android, Java, Javascript, Html5, SAP, Lumia, ODI.

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Project & Product Portafolio Manager IT

Grupo Elektra

Jan 2018 - Jan 2019 (1 year 1 month)

- Led the implementation of hybrid methodologies and managed a product portfolio of 435 work orders in collaboration with scrum masters and IT managers. - Oversaw the IT PMO governance for the entire IT portfolio, driving the development of all transformation initiatives. - Proposed and implemented enterprise software solutions to effectively track and manage business requirements, software development, and deployment utilizing the Atlassian suite. - Additionally, leveraged customer service expertise to assist in designing IT service delivery, crafting strategic initiatives that enhance the retail business through omnichannel solutions.

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Product Manager

Wundertec–AMCO.Claro apps

Feb 2017 - Jul 2017 (6 months)

Project Management for mobile platforms product prioritization with business owners, Definition of User Story, Epics and features for Android and iOS, for Claro Music, implemented best practices for agile methodologies that involve the development of apps, coordinated the phases of projects with counterparts in Argentina and Brazil.

Project Manager Office Sr

Infonavit

Jan 2017 - Jul 2017 (7 months)

As a Senior Project Manager, I was responsible for the management and assessment of the infrastructure program aimed at enhancing infrastructure across the country, leveraging Agile Scrum and SAFe Framework methodologies to deliver value effectively. Additionally, I developed a strategic approach that incorporated customer service design interactions, ensuring that stakeholder needs were met and fostering a collaborative environment that supported project success.

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Transformation ProgramManager-PMO/

Adecco HSBC

Oct 2016 - Feb 2017 (5 months)

Product Management and program management of E-Statements for 12 projects, tracking all deliverables under BTF and Agile methodology, Customer Correspondence, and Domestic Customer Onboarding projects budget over 5 million.

Program Manager- PMO leader

Compartamos Banco

Apr 2016 - Sep 2016 (6 months)

Management and administration of the Program Release Program manager proposed methodology PMI, SDLC, Scrum to manage the product Credit Origination through mobile Device using SAP Banking, Payment of Web Services, Credit with Alliances, Document Digitalization, Score of a credit bureau.

Project Manager /

AGS Nasoft

Feb 2016 - Apr 2016 (3 months)

Project Management and administration of maintenance project, the follow-up to the SDLC stages, Development Maintenance Project team based in India, change of interest rate for TDC. Citi group.

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Product Project Manager

/Zemsamia-HIKU

Oct 2015 - Dec 2015 (3 months)

Implementation of BPM for process improvement at Ministry of Natural Resources SEMARNAT, direction, and control of deliverables with a client leading Development team with 10 devs and 1 Sr Architect.

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Marketing and New Product

Centro Tours

May 2015 - Jul 2015 (3 months)

Consulting of new products, re-launching of a brand, and improvement of processes for Onboarding.

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Project Management and Administration

Asteci- Scotiabank

Feb 2015 - Oct 2015 (9 months)

External Consultant for

Infonavit

Mar 2014 - Jan 2015 (11 months)

CRM SAP improvements (Consulting by Project) Management, planning, and monitoring of inter-institutional projects for tax collection with government organizations.

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Jr.Tax Collection Consultant

Jan 2012 - Jan 2014 (2 years 1 month)

Project Product Manager/

Infonavit

Jan 2009 - Jan 2011 (2 years 1 month)

Sosa Lopez Jose Angel

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