Angie Morehead
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Vice President, Operations
Texas, United States
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Résumé
Jobs
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- WVice PresidentWSI Digital Marketing San AntonioApr 2018 - Current (8 years 7 months)Angie Morehead is Vice President at WSI Digital Marketing. In this role, she is responsible for the end to end business operations, implementation, and oversight of digital marketing programs such as search engine optimization, search engine marketing, web site design, social media planning, and mobile strategy. She is also responsible for financial planning and reporting, accounting, & vendor management.
●WSI's San Antonio office is consistently ranking among the top 20 WSI practices out of over 800 in 81 countries worldwide. The ranking is based on consistently delivering high-value lead generation that drives superior ROI for our global, national and multi-local clients.
●WSI of San Antonio has earned the right to 
Senior Storage ManagerRackspace the managed cloud companyNov 2011 - Aug 2014 (2 years 10 months)Responsible for the strategic planning and tactical operations of front-line managers and storage engineers who support multiple storage product lines at Rackspace. My responsibilities included: Providing direct servant leadership and coaching to a support team charged with designing, deploying, managing, growing, and scaling storage systems across the globe supporting both internal and external customers. Expected to grow and scale for the future, lead through front line managers, work cross-functionally across numerous teams, and gather key data to drive decisions to increase revenue and customer experience.- Storage Operations ManagerRackspace HostingOct 2007 - Nov 2011 (4 years 2 months)Responsible for day to day operations for a team who supports multiple storage product lines at Rackspace. Worked with senior leadership to find new strategic and tactical solutions in an effort to improve Rackspace customer experience. Worked cross-functionally among numerous internal teams. Focus on growing and developing Rackers in individual contributor leadership capacities in addition to technical acumen growth. Lead small-large projects with varying complexities.
- Storage EngineerRackspace the managed cloud companyOct 2006 - Oct 2007 (1 year 1 month)Responsible for infrastructure tasks including provisioning storage, connectivity issues, hardware and software upgrades to storage environment as well as storage attached servers, proactive improvements and maintenance to storage environment, day-to-day issues and audits, improving processes and procedures, mentoring storage admins and support teams. Also responsible for handling multiple projects involving various cross-functional departments. Work with product team to design new storage product offerings and advanced features on current offerings.
- Windows System AdministatorRackspace the managed cloud companyApr 2006 - Apr 2007 (1 year 1 month)Responsible for support for a multitude of systems and devices including implementation, integration, and troubleshooting for 600+ servers, routers, switches, and SANs. Additional responsibilities include datacenter administration and maintenance, service driven queue management for customers for 1000+ users at corporate office as well as seven worldwide branch offices.
- Director, Service DeliveryRackspace the managed cloud companyMar 2004 - Feb 2018 (14 years)Responsible for providing industry leading Fanatical Support™ to Rackspace’s Enterprise customers. Continually develop and strengthen the relationships held to create long partnerships. Passionate about building a world class customer experience by promoting valued members of a winning team on an inspiring mission. Proven track record in building engaged and informed high growth teams who produce high quality results.
Education
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- Associates Degree in Network AdministrationSan Antonio College