Angel Ludwing Lopez

Angel Ludwing Lopez

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Operations Manager / Global Inventory Manager
Baja California, Mexico
Contact Angel regarding: 
Flexible work
Starting at USD20/hour
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Résumé

Jobs verified_user 15% verified
  • Nysonian Inc
    Global Inventory Manager
    Nysonian Inc
    Mar 2026 - Current (8 months)
    Global Inventory Manager

    Responsible for overseeing global inventory operations, including the coordination of logistics, demand forecasting, and supply chain efficiency across multiple markets. Leveraged General management, Operations management, and Project management expertise to streamline workflows and improve stock accuracy within the Shopify Plus platform.

    • Orchestrated global inventory flow, utilizing insights into current purchasing trends to inform stock levels and procurement strategies.
    • Integrated direct-to-consumer marketing (DTC marketing) data into inventory planning to better align supply availability with customer demand, ensuring product availability during peak sales periods.
    • Developed
  • Cebu Workboots
    Operations Specialist
    Cebu Workboots
    May 2025 - Jan 2026 (9 months)
    Operations Specialist

    - Oversee daily operations, general management, and project execution to ensure maximum efficiency and streamlined workflow.
    - Implement comprehensive operations management strategies and utilize Linear to manage internal tasks, ensuring project milestones are met consistently.
    - Drive revenue through conversion rate optimization (CRO), analyzing performance data to improve site functionality and user experience.
    - Managed the Shopify Plus platform, overseeing inventory integrity and site functionality to ensure a seamless end-to-end shopping experience.
    - Leveraged Google Search Console and Meta Ads Manager to monitor traffic, track campaign performance, and analyze current customer tren
  • D
    Operations & Sales Manager
    DYLN,
    Feb 2021 - Apr 2025 (4 years 3 months)
    Managed inventory levels, achieving precise control and efficient stock management. Streamlined inventory control processes, enhancing accuracy in counts and ensuring optimal stock levels to meet demand. Analyzed sales trends, producing actionable reports that informed purchasing strategies, resulting in improved ROI. Coordinated effectively with cross-functional teams to ensure seamless communication, enhancing operational efficiency. Developed strategic partnerships with suppliers, optimizing purchase orders and improving product availability. Fostered strong customer relationships, prioritizing satisfaction and retention through tailored service and support. Implemented an inventory tracking system in coordination with 3PL partners, impr
  • C
    Team Lead / Supervisor verified_user Verified experience
    CCSI,
    Feb 2019 - Jun 2020 (1 year 5 months)
    Managed tech support for DSL and email, enhancing team efficiency and customer satisfaction. Guided agents in technical support, fostering skill development and improved call handling. Provided feedback and follow-ups, ensuring adherence to improvement areas and quality standards. Coordinated with supervisors to align floor operations, ensuring consistent communication and updates. Conducted data analysis on customer payments, contributing to financial accuracy and accountability. Streamlined tech support processes, enhancing call resolution efficiency and significantly improving customer satisfaction.
  • S
    Data Analyst
    Sigue,
    Apr 2018 - Feb 2019 (11 months)
    Conducted fraud investigations in money transfers, enhancing detection accuracy. Increased document generation efficiency by 30% for money laundering cases. Managed a comprehensive database for tracking case outcomes and links. Utilized data analysis skills to identify fraudulent activities effectively. Improved data integrity and accessibility for investigative processes. Conducted thorough investigations into potential fraud cases, leading to enhanced detection methods and substantial improvements in compliance. Additionally, gained valuable experience in SaaS environments by analyzing user behavior and internal systems across digital platforms, which supported data-driven insights for product and operational decisions.

    Applied
  • F
    Data Analyst
    FlowSync
    Jan 2016 - Jan 2018 (2 years 1 month)
    Supported the analytics team by pulling data reports on user behavior, retention, and feature usage.
    Helped maintain internal spreadsheets and basic dashboards to track KPIs like churn, MRR, and user activation.
    Assisted in compiling weekly performance summaries for the customer success and leadership teams.
    Conducted basic cohort analysis using Google Sheets to help identify trends and patterns across customer types.
    Partnered with CS reps to provide data-backed insights during client reviews and QBRs.
    Learned foundational concepts in SaaS metrics, funnel analysis, and product engagement tracking.
  • C
    Call center agent
    Mar 2012 - May 2017 (5 years 3 months)
    Call center agent
Education verified_user 0% verified
  • UABC
    Business Administration: International Business
    UABC
    Aug 2019 - Dec 2024 (5 years 5 months)
  • Instituto Tecnológico de Tijuana
    Engineering in TICs
    Instituto Tecnológico de Tijuana
    Jan 2015 - Jan 2017 (2 years 1 month)
  • C
    Software Programmer
    Cecyte Playas de Tijuana
    Jan 2011 - Jan 2014 (3 years 1 month)