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ANGELICA RESTUA CORPUS

About

Detail

Metro Manila, Philippines
Contact ANGELICA regarding: 
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Stellar Staff
    Client Success Manager
    Stellar Staff
    Sep 2025 - Feb 2026 (6 months)
    Manage client relationships and ensure smooth onboarding and service delivery. Handle daily administrative support: scheduling, data entry, and follow-up communications. Maintain GHL CRM for tracking leads, appointments, and performance reports. Provide proactive client updates, streamline communication, and ensure service consistency.
  • Teleperformance Philippines
    Client Services Manager
    Teleperformance Philippines
    Oct 2022 - Sep 2025 (3 years)
    Oversaw large-scale operations across Telco, Technology, and Streaming accounts (up to 1000 FTEs). Handled client coordination, project updates, invoicing, and performance reporting. Enhanced administrative systems for better tracking and accuracy in documentation. Supported cross-functional teams with schedule management, workflow documentation, and client correspondence.
  • T
    Operations & Admin Support Lead (Vendor Management)
    TELSTRA INTERNATIONAL PHILIPPINES
    Oct 2020 - Oct 2022 (2 years 1 month)
    Oversaw partner performance and maintained streamlined communication across global stakeholders. Coordinated admin documentation, queue planning, and meeting reports. Strengthened operational cadence, ensuring alignment with business goals and KPIs. Collaborated on task prioritization, reporting, and performance tracking.
  • T
    Workforce Planning Manager
    TELSTRA INTERNATIONAL PHILIPPINES
    Jun 2016 - Oct 2020 (4 years 5 months)
    Delivered forecasts, capacity planning, and scheduling to meet service targets. Created and managed reports for leadership, ensuring smooth internal coordination. Provided timely data and workflow recommendations for efficiency improvement.
  • Teleperformance Philippines
    Workforce Management Supervisor
    Teleperformance Philippines
    Aug 2015 - Jun 2016 (11 months)
    Supervised workforce analysts, optimized scheduling, and improved reporting workflows. Collaborated with managers to align staffing with operational goals.
  • Teleperformance Philippines
    Scheduling & Forecasting Analyst
    Teleperformance Philippines
    Dec 2010 - Aug 2015 (4 years 9 months)
    Developed and monitored schedules and reporting documentation for client programs.
Education verified_user 0% verified
  • G
    Go Green at Work
    Jan 2024 - Current (2 years 10 months)
  • T
    Transformation for Business Development
    Jan 2024
  • G
    Global Learning and Development Account Manager Certification
    Jan 2024
  • AMA Computer College
    Bachelor of Science in Information Technology
    AMA Computer College
    Jan 1999 - Jan 2002 (3 years 1 month)