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Angelica Lizbeth Medina Correa

About

Detail

HR EXECUTIVE-VIRTUAL ASSISTANT-CUSTOMER SUPPORT REPRESENTATIVE
Tesistán, Jalisco, Mexico

Contact Angelica regarding: 
work
Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • W
    Customer Support Representative
    Where and When Agents
    Sep 2024 - Current (1 year 10 months)
    I help customers make hotel reservations via inbound calls.
  • Smith.ai
    Virtual receptionist
    Smith.ai
    Jun 2023 - Sep 2024 (1 year 4 months)
    • I answered and directed calls, took messages, and filled out intake forms for multiple companies, mainly law firms.
  • Anequim
    Virtual assistant
    Anequim
    Aug 2021 - May 2023 (1 year 10 months)
    • Answering calls and directing calls to other teammates. • Following up with prospects via calls, texts, and emails. • Forwarding Voicemails, text messages, and emails to proper teammates. • Handling maintenance issues. • Made sure all information on properties was correct on the website.
  • P
    HR Executive
    PYRAMID DYNAMICS
    Aug 2021 - Oct 2022 (1 year 3 months)
    • Onboarding process. • Help candidates complete onboarding paperwork. • Send links to complete background verification and I-9 forms. • Check background reports and drug test results. • Make sure client paperwork and I-9 form are completed correctly and run E-verify.
  • B
    Backoffice
    BRAINWAREHELPWARE
    Jan 2021 - Aug 2021 (8 months)
    Providing customer support via emails and tickets for an app used to track expenses.
  • Cognizant Technology Solutions
    Call center
    Cognizant Technology Solutions
    Nov 2020 - Aug 2021 (10 months)
    Providing Customer support via inbound calls for an online website store.
  • Tata Consultancy Services
    Backoffice
    Tata Consultancy Services
    Mar 2018 - Sep 2020 (2 years 7 months)
    Providing customer support via chats, emails, and phone calls for online website stores.
  • S
    Call center
    SERVICIOS SSI INTEGRALESTELETECH
    Sep 2016 - Feb 2018 (1 year 6 months)
    Providing customer and technical support via inbound calls for a cable and health insurance company.
  • Alorica
    Call center
    Alorica
    Apr 2014 - Sep 2016 (2 years 6 months)
    Providing customer support via inbound calls, chats and emails for retail and business accounts.
  • H
    Call center
    HISPANIC TELESERVICESTELEPERFORMANCE
    Nov 2012 - Mar 2014 (1 year 5 months)
    Providing customer support, technical support, billing, and sales via inbound calls for a cable company, GPS company, and electricity company.
Education verified_user 0% verified
  • S
    Diploma en Dermoesthetic Nursing
    Sistema Educativo de Ciencias Medicas A.C.
    Jan 2024 - Jul 2024 (7 months)
  • U
    Diploma in Thanatology
    UTEL
    Jan 2024 - Jul 2024 (7 months)
  • U
    Bachelor Degree in psychology
    Universidad América del Norte
    Sep 2020 - Aug 2024 (4 years)
  • U
    Bachelor Degree in accounting and finance
    UTEL
    Jan 2020 - Current (6 years 6 months)
    April 2024- in progress
  • C
    Nursing assistant
    Centro Universitario Cervantes
    Jan 2020 - May 2025 (5 years 5 months)